Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,893 reviews with 5 stars · Clear filters
Cary Hasselbacher is wonderful to talk to. She listens to me and helps me to understand why I’m feeling the way I do. She doesn’t judge me. She validates my feelings and makes me feel like I’m not alone.
By Sandi H.
Response from SonderMind· Apr 2, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Kofo is an extraordinary Psychiatric Nurse Practitioner . She is warm and kind and is so knowledgeable about anxiety and the medications used to manage it. She has been a great help to me
By Denice
Response from SonderMind· Apr 2, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
You're a great company and you guys work with people to help with their problems and get them help that's why I'm glad I choose you guys it will be with you guys forever
By Kyeita F.
Pleased with Van Otto.
By charles K.
The counselor is nice and helpful.
By Jon
Response from SonderMind· Mar 7, 2025
Thank you, Jon! We appreciate you taking the time to leave this review. We are so glad you're making progress with your SonderMind therapist!
I think you send these out way to often!
By Ellen
Response from SonderMind· Mar 7, 2025
Thanks for the feedback, Ellen. We'll be sure to share it with the appropriate team.
Everything is very easy and I like my therapist.
By Haylie R.
Response from SonderMind· Mar 7, 2025
Thank you, Haylie! We appreciate you taking the time to leave this review. We are so glad you're making progress with your SonderMind therapist!
Finding a therapist was easy, with no hassle through the insurance company. I was able to choose another therapist because the first was not a fit. Scheduling is also easy without the need to go through the therapist.
By Mihaela S.
Response from SonderMind· Mar 7, 2025
Thank you, Mihaela! We appreciate you taking the time to leave this review. We are so glad you're making progress with your SonderMind therapist!
