Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,893 reviews with 5 stars · Clear filters
Mike listens and seems to have experience with the issues we are seeking to address.
By Jeffrey M.
Response from SonderMind· Aug 20, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I really like my therapist. I was delighted to find her on Sondermind. I had worked with her before through a place that didn't accept insurance. I had to quit because I just couldn't afford the sessions, so finding her on your site was magical. She knows how to listen and she suggests practices that I have been able to use to change how I respond in painful situations. The platform is easy to use. I can't say I like the surveys or the frequent reminders of upcoming appointments, but I can see how they would be useful for some people.
By connie W.
Response from SonderMind· Aug 20, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
It was easy and a great experience
By Teresa B.
Response from SonderMind· Aug 20, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Tim is a good counselor. Tim listens to me
By customer
Response from SonderMind· Aug 18, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Personalized care that is there when and where I need it. The calming sounds are a helpful way to end my day. I can keep the good vibes and support of my therapist going throughout the week until my next visit.
By Jennifer R.
Response from SonderMind· Aug 18, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Reliable application with good therapists
By Chanel G.
Response from SonderMind· Aug 18, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist has been such a gift; patient, understanding and so very helpful as I worked through my complex relationship with sleep. From going multiples of days without sleep, and all of the conditions, experiences and traumas that informed those conditions, to helping me find the ways to heal this suffering. It’s been incredible and I am deeply thankful to her.
By Ray M.
Response from SonderMind· Aug 18, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
James is and has giving me good advice. It is still early in the process but I believe it is helping.
By David
Response from SonderMind· Aug 18, 2025
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
