Helpful
Listened closely and answered all replies
By Mary
Response from SonderMind· Aug 27, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 112 reviews with 4 stars · Clear filters
Listened closely and answered all replies
By Mary
Response from SonderMind· Aug 27, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
She was very in tune with what I said and didn't say, and made some very insightful points for me to enforce
By ROY W.
Response from SonderMind· Aug 17, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Liz is great. Really helping me with my issues
By Holly S.
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The company adheres to professional standards and does very well with communication. My therapist is direct but demonstrates compassion and gives great advice. My only gripe is the video call audio digress not work so we spend the initial 5 to 10 minutes trying to figure that out before moving on to a different solution. We've checked settings on both our devices and everything checks out, but we still can't manage to get the issue resolved. Otherwise, I'm glad I found Sonder mind and Dr. Tran.
By Edgar
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I can be my evil self and not be abandoned. At least that is, so far.
By Truth T.
Response from SonderMind· Jul 24, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I’m having a rough time this week, but I do appreciate his services.
By James B.
Response from SonderMind· Jul 17, 2026
Thank you for leaving us a review and sharing your feedback with the community and our team!
The company sends too many emails. I really like my therapist, Kelli. She and I work well together.
By DONNA K.
Response from SonderMind· Jun 26, 2026
Thank you for taking the time to leave this review!
Gail is very knowledgeable in her field. She is extremely personable and friendly. Sessions are easy going, and I have felt the material covered is personally gauged for my therapy interests / goals.
By Kristin H.
Response from SonderMind· Jun 26, 2026
Thank you for taking the time to leave this review!