Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,893 reviews with 5 stars · Clear filters
Easy to find the right provider and schedule. The app is very simple which makes it easy to access what I'm looking for. Large provider options!
By Grace
Response from SonderMind· Oct 9, 2025
Hi Grace, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I enjoy my counselor. Megan is very patient with. And her homework is challenging. Thank you
By Dana W.
Response from SonderMind· Oct 9, 2025
Hi Dana, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The therapist understands my issues. Provides good feedback
By Sheila M.
Response from SonderMind· Oct 9, 2025
Hi Sheila, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My counselor is excellent that is the 5 star rating. The digital platform needs improvement for connectivity during sessions.
By Nicole H.
Response from SonderMind· Oct 9, 2025
Hi Nicole, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is amazing! She knows when to let me talk and just what questions to ask?
By Robby M.
Response from SonderMind· Oct 9, 2025
Hi Robby, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
It’s a very user friendly platform and makes accessibility easy. The match with my therapist was a great fit. Overall a good experience.
By Katie W.
Response from SonderMind· Oct 9, 2025
Hi Katie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist has been a great support and resource for me. Utilizing the online platform has allowed me to fit my sessions into my busy schedule.
By Juan R.
Response from SonderMind· Oct 9, 2025
Hi Juan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
We have loved Reuben.
By customer
Response from SonderMind· Oct 9, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
