Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,893 reviews with 5 stars · Clear filters
I absolutely love Jayda, she gave me the chance to become comfortable with her before actually getting me to open up. I look forward to our sessions
By Cheyenne B.
Response from SonderMind· Nov 18, 2025
Hi Cheyenne, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Therapist has been absolutely wonderful. She is on point, researched, available, engaging, and empowering! I cannot say enough good things about Janel!!
By Octavio G.
Response from SonderMind· Nov 18, 2025
Hi Octavio, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jo listens to me very well and she's always on time. Well, within 2 minutes, I never have to wait long for her to sign on. She is Able to give honest feedback
By KAREN S.
Response from SonderMind· Nov 18, 2025
Hi Karen, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I enjoy talking to her, she is empathetic and non-judgmental and good suggestions and ideas.
By Barbara G.
Response from SonderMind· Nov 18, 2025
Hi Barbara, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Crystals always has a way to get me to tell her everything, even things I hadn’t planned on talking about. Crystal is a great listener and she explains other ways I can look at things.
By Lisa P.
Response from SonderMind· Nov 18, 2025
Hi Lisa, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I really like my counselor, Judith McCall-Rosenfeld. She is helpful and a great listener...
By Michelle H.
Response from SonderMind· Nov 18, 2025
Hi Michelle, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I rely on my therapist to listen and assess me honestly. She does so with compassion and pushes me when necessary. However my interaction's with Sondermind have been difficult and unwieldy. They do not call back send emails they do mot follow up with. My five stars are for my therapist.
By Dixie
Response from SonderMind· Nov 18, 2025
Hi Dixie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
She always takes the time to listen to what I am struggling with or talking about and help me come up with ideas to manage those issues when they come up again. It's very nice and comforting to talk to her. She has a very nice face and she's a very nice person with genuine concern for how I feel.
By Kelli C.
Response from SonderMind· Nov 18, 2025
Hi Kelli, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
