Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 112 reviews with 4 stars · Clear filters
Therapist is very knowledgeable, understanding and hones, she seems to be very straightforward with the processes, practices and needs for me.
By Ramey G.
Response from SonderMind· Mar 7, 2025
Thank you, Ramey! We appreciate you taking the time to leave this review. We are so glad you're making progress with your SonderMind therapist!
It has been a bad week for me. On top of her Alzheimer's Disease, she has come down with a case of Shingles after a fall. Her pain is now under control but she is short and we frequently argue.
By Bryan F.
Response from SonderMind· Dec 4, 2024
Hi Bryan, Thank you for sharing your experience with us. I'm truly sorry to hear about the tough week you've been facing. Caring for a loved one with Alzheimer's, especially during times of illness and pain, can be incredibly challenging. Remember to be gentle with yourself as well; it's okay to have difficult moments. Your love and dedication shine through, even in the hardest times. If you ever need support or someone to talk to, your therapist is there for you! Best, SonderMind
I don't have much feedback at this time, other than my therapist Donna. She's very easy to talk to.
By Gail F.
Response from SonderMind· Dec 4, 2024
Great to hear, Gail! Thanks for taking the time to leave us this review!
Ms. Chawla is a very competent professional. My sessions with Sarina are private; I don't think of this time as being a reflection on your company, but rather a reflection on the highly qualified individual therapist.
By Lorraine D.
Response from SonderMind· Nov 18, 2024
Thank you for taking the time to leave this review, Lorraine! We're so happy to hear you found a great therapist with SonderMind.
The app is fairly easy to use.
By CJ
Response from SonderMind· Oct 2, 2024
Thanks CJ!
The time with my counselor is great. She has fun drawing activities to help me learn about myself. The technology does not work easily for me, that is the only reason why I did not give 5 stars.
By Mary
Response from SonderMind· Sep 30, 2024
Thank you for your feedback, Mary! We are always looking for ways to improve, and will pass this information on to the appropriate leadership. Best, SonderMind
Things are going well ☺️
By Beverly B.
Response from SonderMind· Sep 27, 2024
Glad to hear it, Beverly! Thank you for choosing SonderMind on your mental health journey!
allowed me to get connected to much needed help.
By Justin S.
Response from SonderMind· Aug 21, 2024
Thank you, Justin! We're honored to be part of your mental health care journey. Best, SonderMind
