Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
my advocate is thoughtful, great listener and has educated me extensively on my issues and concerns
By Jeff K.
Response from Solace Health· Sep 10, 2026
We are so happy to hear that your advocate has been so supportive and helpful. It's wonderful that they've educated you on your concerns!
My advocate, Heather, is very thoughtful and personable. I think Solace Health is a great idea and concept as I am 70 (almost), unmarried and have none of my 5 children nearby. She has helped me stay focused on finishing my projects and staying ahead of my upcoming commitments. It's a great service!!
By Betty A.
Response from Solace Health· Sep 10, 2026
We are so delighted to hear about the positive impact our service and your advocate have had on you. It's wonderful to know that you feel supported in staying focused and ahead of your commitments. Thank you for sharing your experience!
My advisor, was very helpful, listened to my concerns, her thoughtfulness was excellent.
By customer Paul J.
Response from Solace Health· Sep 10, 2026
We are so pleased to hear that your advisor was helpful and thoughtful, and listened to your concerns. Thank you for sharing your positive experience!
She looks for any ways she can help meet my needs. Listening for needs is a strong area of hers. I felt heard and understood.7
By Deanna
Response from Solace Health· Sep 10, 2026
We are so happy to hear about your positive experience! It's wonderful that your advocate is so attentive to your needs and that you felt heard and understood.
Lola has been very supportive. However, the Solace Facebook ad that I saw, is very misleading. I need transportation to doctor appointments, sometimes 150 miles away. There is nothing available.
By Kathy W.
Response from Solace Health· Sep 10, 2026
We're happy to hear about the support received. We appreciate you bringing the ad's misleading nature to our attention, especially regarding long-distance transportation needs. We are reviewing our advertising to ensure accuracy.
I was treated like a real person like I mattered like my opinions and my my voice was heard these people are wonderful they are godsense thanks to those people I feel like I can get through anything
By customer Deborah B.
Response from Solace Health· Sep 10, 2026
We are so incredibly touched to hear your wonderful feedback! It truly means a lot to us that you felt heard, valued, and respected. Knowing that we've made such a positive impact and helped you feel empowered is incredibly rewarding. Thank you for sharing your experience!
My advocate, Stacy, was horrible. After nearly two weeks of going back and forth with her and my doctor, only then did she bother to tell me that, in addition to my BMI, I also had to have one of three health problems which I don’t have and was never asked about to begin with. Very discouraging and a total waste of time with Stacy.
By Susie G.
Response from Solace Health· Sep 10, 2026
Hi Susie, we're so sorry, two weeks of back and forth before finding out about criteria you were never asked about upfront is not okay. We've requested more information so our team can look into what happened with Stacy and the process itself.
Very helpful 👌
By STEVEN S.
Response from Solace Health· Sep 10, 2026
Thank you so much, Steven 💚
