Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
My advocate Ashley. Evwet she has more information about my needs status and plans for meeting those neers
By PENELOPE P G.
Response from Solace Health· Sep 10, 2026
We're glad to hear that our advocate is providing you with helpful information and support for your needs. We appreciate your feedback.
I think that my assigned person, Kathy, was great. I do think that the services that my individual assigned to me can be articulated in more detail as to what can be done for me. With all due respect I think that she came late in my process of preparing for my surgery.
By Meg K.
Response from Solace Health· Sep 10, 2026
Hi Meg, thank you for this thoughtful feedback. We've requested more information so we can look into the timing and make sure expectations are clearer going forward 💚
VERY PROFESSIONAL LADIES
By Cbexchange C.
Response from Solace Health· Aug 29, 2026
Thank you so much for sharing!!
My experience with Solace has been great. For the past few weeks my advocate, Fairooz Jalill, has helped me navigate through some pretty frustrating issues understanding Medicare guidelines. She was patient, understanding and thorough and besides helping me, I felt like I had found a new friend.
By Lou A.
Response from Solace Health· Aug 29, 2026
We are so pleased to hear about your wonderful experience and how helpful your advocate has been in navigating the complexities of Medicare guidelines. It's truly heartwarming to know that you felt supported and understood. Thank you for sharing your positive feedback!
I am a current patient working with Solace health, And my advocate, Maria, is probably saving my life. She is amazing and gets so much done for me that I was unable to take care of myself. She never makes me feel like anything is a burden, and the ability to have my health care needs met has been such a blessing. Thank you to Maria and the company.
By Renae M.
Response from Solace Health· Aug 29, 2026
We are so incredibly touched to hear about the profound impact our team member has had on your life. It's truly heartwarming to know that your healthcare needs are being met and that you feel supported. Thank you for sharing your wonderful experience.
My Heathcare advocate April was extremely helpful, professional, & pleasant. April was persistent & checked in with me regularly with her progress. Although we didn’t get the results wanted, I would recommend using Solace & Health Advocate April for your Health concerns or issues. She worked very well with my personal Doctor & the Insurance Company.
By Nick M.
Response from Solace Health· Aug 29, 2026
We truly appreciate your kind words about our healthcare advocate. It's wonderful to hear that their professionalism, persistence, and regular updates made a positive impact, even when the outcome wasn't as hoped. We're glad they worked so well with your doctor and insurance company.
Trish is a great person and makes me feel important ... She helps me out with lots of things I don't understand and doesn't make me feel bad about it She is very compassionate and giving
By Michelle
Response from Solace Health· Aug 29, 2026
We are so happy to hear that our team member is providing such compassionate and helpful support, and that you feel valued. Thank you for sharing your positive experience!
Simple...LAURA M is the absolute BEST 'Quarterback' for my medical care and care staff handling my needs. She is spot on every time and has or does what is needed. She goes out of her way to be of assistance. So happy I signed up and got her as my "nurse". Keep this lady by all means!
By Cliff
Response from Solace Health· Aug 29, 2026
We're absolutely thrilled to hear such wonderful feedback about the exceptional care you've received. It's fantastic to know that your care coordinator is consistently spot on and goes above and beyond to assist you.
