Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
214 reviews
sofabed.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
sofabed.com (sofabed.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
214 approved reviews, newest moderated first
Ordering was easy, and delivered in two weeks. White glove setup was smooth and easy!
By Ian M.
Response from sofabed.com· Nov 27, 2024
Thanks Ian for your 5 start feedback. Luonto Elfin is one of our top sellers and we are sure you would love it. Thanks for doing business with us. Thanks James
Easy to order online
By Moti S.
Response from sofabed.com· Nov 15, 2024
Thanks for providing your feedback. Thanks Dave
Very good customer support.
By Vesna
Response from sofabed.com· Nov 15, 2024
Thanks Vesna for being our loyal customer. thanks Avni
We bought a Monika fabric King sleeper with chrome legs. All our doubts were efficiently answered via text. A week before the agreed delivery date the sofa was already at home!! A gorgeous product, we are very happy and we definitely recommend.
By Valeria O.
Response from sofabed.com· Nov 13, 2024
Thanks, Valeria; please keep us in mind for your future needs. We are rapidly expanding our catalog to include all sort of furniture from name brands like Bernhardt, Universal, Basset, American Leather and many more vendors. We hope you would love the collections. Thx Dave
I absolutely love the sofa, and the delivery service was exceptionally professional. I couldn’t be happier!!
By Jacqueline O.
Response from sofabed.com· Nov 13, 2024
Thank you Jacqueline for your feedback. We appreciate it. Thanks Avni
James, customer care representative was just amazing. I called him few times and he was super patient and knowledgeable and help us make decision on which bed we should buy and we are super happy how he handled our questions. Excellent job! Thank you
By jasenka S.
Response from sofabed.com· Nov 15, 2024
Thanks for your kind words and I am happy that I was able to help. Thank you for your 5 star rating. thanks James
Sofa looks great and delivery was great!
By Rivka T.
Response from sofabed.com· Nov 15, 2024
Thanks Rivka We appreciate your feedback. thx Sandy
Overall the experience of dealing with sofa bed has been excellent. The product is great. The delivery times were totally workable around my schedule. The delivery crew was great and very helpful setting the new sofa up. Overall, I couldn’t have a better experience.
By Joseph D.
