Smith Thompson Home SecurityReviews of smiththompson.com

We have really loved our experience with Smith Thompson. We live in Garland, TX and had a security system in our house, but had not used it since moving in our house in 2017. We were able to get a new system installed. We called on a Wednesday and a technician was able to get to our house that weekend. The technician called us when he was 30 minutes away, called before he knocked on the door, and set up our security system in under an hour. We really appreciated how detailed the technician was in his explanation on what our security system entailed, and answered all the questions we had. Very excited about our security system.

Recently switched from ADT to Smith Thompson and very glad we did. Their technician, Clint, (Austin area), was prompt, professional, and knowledgeable. This is the 4th home/security system we have had and he was the first to really explain how everything works. He was also able to use existing equipment (including stuff included with our new home that ADT couldn’t use) so our home is much more secure at 1/3 of the price. Clint was also very careful with Covid 19 safety protocols, including mask, sanitizers, shoe covers, etc. Great service!

Very glad I switched over to Smith Thompson Security for my new house. They are very fast , efficient and most of all professional when it comes to the security of my house. I was with another company for many years, however will never go back now that I have found Smith Thompson... A very good company for home security.

I recently switch my alarm monitoring to Smith Thompson Home Security. I installer was very professional and arrived as scheduled. The installation was very neat and quick. I like the idea of not having to sign a contract and the monitoring fee is very reasonable. I would highly recommend Smith Thompson for security monitoring. Thanks Craig N.

Timely service after moving into our new home...very courteous and professional

I called Smith Thompson because I heard an advertisement and liked the price structure with no contract required. They came out and upgraded my keypads and re-connected all of my window and door sensors. They could not connect the fire alarms because they said that my house is not up to code with the number of fire alarms. So I purchased some standalone fire alarms for all of the necessary places and then they came back at no additional costs and connected my two hard wired alarms. I feel so secure knowing that they are monitoring my home for break-ins and fire 24 hours a day.

Quick and easy service! Price can’t be beat! Customer service was great also. Highly recommend

Used Smith Thompson since 2002. Just moved to a new home in Celina and they transferred service seamlessly and it's just like the same service I have been getting over the years. The team did not try to up-sell - I told them what I wanted and they delivered it. I did call several other companies for quotes and every one of them was almost double for the services I wanted, so I stayed with Smith Thompson. Remember - value is in the eye of the person making the payment and receiving the service, not the person making the commission!