Professional and courteous.
Highly recommended, showed security system functions, on time, reliable.
By Terrie B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Highly recommended, showed security system functions, on time, reliable.
By Terrie B.
Salesman gave us a good deal. Technician did a great job and explained properly.
By Monica M.
Javier the technician was awesome and very helpful, and the sale person Jared was very honest and patient and gave me what i needed to keep my family safe. I'm so happy i got Smith monitoring for myself and Family. i recommend it to anyone its cheap and really good to protect our loved ones...
By Chuy D.
My technicians was professional and very knowledgeable.
By Shelly Catchings M.
I called this morning because I needed an alarm now and when I called I got Wes who was very helpful and caring. Wes walked me through everything even called me back to tell me who my technician would be so I would know the person by name before opening my door. My Technician Jeremy was very nice and went through the paperwork with me and was very personable.
By Amy Ochoa G.
Our installers Sean was punctual, and professional .he took the time and explained the system,thankyou
By Junaid D.
Jeremy was very helpful! Great service!!
By Carlos M.
A very good value, fast appointment over the phone and very good installation and explanation of the product.
By Rey R.