Excellent service
Excellente service very professional
By Carlos A.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Excellente service very professional
By Carlos A.
My installation tech was Jeremy and he was great! He was prompt and knowledgable about all products and services. He showed me how everything works before leaving and I feel confident that my home is in good hands. Chip set up my appointment and was great too. Even got me an earlier appointment and called to let me know. Amazing service!!!
By Janice G.
He did a great job! I think the price is fair.
By Shawna Rinard J.
I found this company online and called and wasn't sure what I was getting into. They sai dthey woudl come out THE NEXT MORNING and set this up for my existing alarm system to be monitored. The service tech was effiecient, quiet, and very helpful. His name is Jeremy. If you get him, you are fortunate.
By Scott H.
We just bought a new house and needed a new wireless security system installed. Service was fast, tech was here on time and was very informative. We are very happy with our new system.
By Tina O'Neal C.
Usally before i buy i always shopping some other service provider. I checked several provider but they're so expensive than Smith Monitoring. I deside to go with Smith Monitoring from Today 4/24/2013 and the Technisian they send Mr. Jeremy . His Job done excellant and so help. Thanks Smith Monitoring
By Ripon Kumar D.
Clint was very professional, he explained the system to me so I could understand it
By Mark Wray I.
Smith Monitoring is an outstanding home alarm monitoring service!! Their entire staff was warm, friendly and very attentive!! I highly recommend them!
By Sonja O.