Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
It was easy to get things sent to them and they responded quickly!
By Tara
Response from SmartphonesPLUS· Jan 6, 2025
Hi Tara! Thank you for your review! We're glad to hear everything was easy and that our quickness met your expectations.
Honest and ethical company with great communication and quick turnaround times on payments. I will definitely do business with this company again.
By DAVID
Response from SmartphonesPLUS· Jan 6, 2025
Thank you for your wonderful feedback, David! We're so happy you're happy, and we can’t wait to do business with you again in the future!
I ordered a Samsung A15 through Reebelo that came from this operation. it was listed as having 6GB of RAM. After I spent a few hours setting it up, I saw something on the internet about how rare an A15 is with 6GB of RAM, and figured out how to check it. There were only 4 GB of RAM. Returning it also requires several hours of time, including taking 4 photos and uploading them. Their mistakes will cost you time.
By Alan D.
Response from SmartphonesPLUS· Jan 3, 2025
Hi Alan, Thank you for sharing your experience. We understand how valuable your time is and regret any frustration this has caused. Our team strives to provide accurate listings and a smooth experience for all our customers, and we’re fixing the issue with this listing so that there are no further issues in the future. If you have any unresolved concerns please reply on the open support ticket. We’re here to help make things right. Enjoy the rest of your day! The SmartphonesPLUS Team
Slow, but thorough. I sent you the wrong item in one of the orders.
By Glenn
Response from SmartphonesPLUS· Jan 3, 2025
Hi Glenn, Thank you for sharing your experience! We appreciate your kind words about our thoroughness. We’ll continue working on being as fast as possible without compromising accuracy. Mistakes like sending the wrong item happen, and we're glad we could help address the situation. If there’s anything else we can do to make things easier for you next time, don’t hesitate to reach out. We hope you have a great day! The SmartphonesPLUS Team
Very easy and efficient! Good communication and quick payment
By Janet
Response from SmartphonesPLUS· Dec 31, 2024
Hi Janet, Thanks so much for leaving a nice review! We're glad you enjoyed your experience with us. We'd be more than happy to help you again in the future. Just reach out if you need anything! Have a great day! The SmartphonesPLUS Team
Smartphones Plus, Excellent Service and very polite staff! Fast and quick replies back when answering my questions and with payment!👌⭐⭐⭐
By Nalita
Response from SmartphonesPLUS· Dec 10, 2024
Hi Nalita, Wow, thanks for the glowing review! We work hard to provide a great experience for our customers, so this really makes our day. If you ever need our help again in the future we'll be here for you! Have a great day! The SmartphonesPLUS Team
Quick, easy painless process and fast payment!
By Lisa
Response from SmartphonesPLUS· Dec 10, 2024
Thanks for the great review, Lisa. We're happy we could make the trade in process top-notch for you! Let us know if you need anything in the future. Have a great day! The SmartphonesPLUS Team
Process is straightforward and got money very fast.
By Ve
Response from SmartphonesPLUS· Dec 9, 2024
Thanks for sharing your experience! Paying out fast for trade ins is something that we work hard to do. We appreciate you trusting us and look forward to working with you again in the future. Have a nice day! The SmartphonesPLUS Team
