Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
Fast and straightforward way to sell your device. Appreciate the seamless process.
By SHD
Response from SmartphonesPLUS· Jan 14, 2025
Thanks for your feedback! We work hard to provide a simple and straightforward process when selling devices. Feel free to reach out if you ever need us again in the future! Have a great day! The SmartphonesPLUS Team
It was great working with them; I’d gladly do a trade-in again.
By Tom
Response from SmartphonesPLUS· Jan 14, 2025
Hi Tom, Thanks a ton for leaving such a nice review! We look forward to helping you again in the future. Have a great day! The SmartphonesPLUS Team
Very straightforward process
By Carlos Zolezzi S.
Response from SmartphonesPLUS· Jan 14, 2025
Hi Carlos, We really appreciate you taking the time to leave us a review! We are happy that we could make the process simple for you. Have a great day! The SmartphonesPLUS Team
Paid what they said they would.
By Chuck B.
Response from SmartphonesPLUS· Jan 10, 2025
Hi Chuck, Thank you for the positive feedback. We appreciate your trust in us! Enjoy your day! The SmartphonesPLUS Team
Fast processing and fast payment! No disagreement on condition of AirPods Max.
By Katharine O.
Response from SmartphonesPLUS· Jan 10, 2025
Hi Katharine, Thank you for your great review! We're glad to hear the processing and payment were fast, and that everything went smoothly with the condition of your AirPods Max. We appreciate your feedback! Enjoy your day! The SmartphonesPLUS Team
It was a very easy and streamlined process. They asked a few questions. They sent me a shipping label. I sent them the phone. They sent money to my Venmo account. I can’t imagine it being easier.
By Ron
Response from SmartphonesPLUS· Jan 10, 2025
Hi Ron, Thank you for your wonderful feedback! We're happy to hear the process was so easy for you. Making things simple and convenient is exactly what we aim for! Enjoy your day! The SmartphonesPLUS Team
Great people great customer service
By Shelley
Response from SmartphonesPLUS· Jan 10, 2025
Hi Shelley, Thank you for your kind words about our team! We're so glad you had a great experience. Your support means a lot to us! Enjoy your day! The SmartphonesPLUS Team
Easy process. I mailed in an old phone that hasn’t been used in 6 months and received cash for it within 3 or 4 business days. No hassles whatsoever. Thank you!
By Bo
Response from SmartphonesPLUS· Jan 10, 2025
Hi Bo, Thank you for your review! We're so glad you had an easy experience and enjoyed our quick process. Turning an old phone into cash shouldn't be complicated, and we're happy we could make it easy for you! Have a great day! The SmartphonesPLUS Team
