The payment was quick
They acctually gave me what they quoted.
By Anthony
Response from SmartphonesPLUS· Jun 10, 2025
That's excellent to hear! We're really glad we delivered on our quote. Thanks for trusting us!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
They acctually gave me what they quoted.
By Anthony
Response from SmartphonesPLUS· Jun 10, 2025
That's excellent to hear! We're really glad we delivered on our quote. Thanks for trusting us!
This was my first time using the trade in service by SmartphonesPLUS and it was great. Everything was quick and easy. I used my own packaging and appreciated that the shipping costs were covered by them. I requested payment by check and received it within the expected time frame. I'd definitely use this company again for my next trade in.
By Melissa
Response from SmartphonesPLUS· Jun 10, 2025
What fantastic feedback! We're so glad your first time using SmartphonesPLUS for a trade-in was a great one. We'd be happy to help again in the future!
I like that you get this service. I read a few of your reviews so I decided on you. The initial steps were fast and easy, ie, printing out shipping label and instructions. The payment process however is way slower than expected. They over an instant payment. But of course, extra charge.
By corrie
Response from SmartphonesPLUS· Jun 10, 2025
Thanks for your honest feedback and for giving us a try. We’re glad the initial steps were easy and fast. We understand the payment timing was slower than you hoped, and we appreciate you sharing that. We’re always working to improve and provide the absolute best options to our customers. If you have any other questions or need additional help, feel free to reach out!
Seamless, smooth experience. I recommend and will use this service again. Fast and fair. Thanks!
By Dan
Response from SmartphonesPLUS· Jun 10, 2025
That's fantastic to hear! We're so glad you had a great experience. We really appreciate your recommendation and look forward to serving you again!
Easy process and quick payment!
By Ray
Response from SmartphonesPLUS· Jun 10, 2025
Happy to hear it was easy and quick - that's our main goal. Thanks for choosing SmartphonesPLUS for your trade-in.
Great customer service and very fast payment after receiving products! Would definitely use again.
By Phoenixjade
Response from SmartphonesPLUS· Jun 10, 2025
Thanks for sharing your feedback. We are happy to hear you enjoyed our customer service. Let us know if we can help you with any future orders!
Shipping went well, the evaluation checked out, and payment was quick. Thank you!
By Byron L.
Response from SmartphonesPLUS· Jun 10, 2025
Thank you for the great review! We're glad to hear everything went well! We appreciate you choosing SmartphonesPLUS and hope to work with you again in the future!
I had an Ipod Nano 7th generation that I had never used, sold it and made a few bucks. At least it did not go into a landfill. Process was simple and they paid for postage....easy!!
By Rick
Response from SmartphonesPLUS· Jun 10, 2025
Thanks for sharing! We’re happy you were able to give your iPod Nano a second life and keep it out of the landfill. Glad the process was simple and free shipping made it easy for you!