Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
Made the process quick and easy. Payment was scheduled and deposited on time.
By PH
Response from SmartphonesPLUS· Oct 10, 2025
Thank you for leaving a review! It’s great to hear the process was simple and that payment came through as expected. We’re glad we could make things easy for you!
Easy to deal with. Good communication.
By ivailo
Response from SmartphonesPLUS· Oct 9, 2025
Thanks for the kind words! We’re glad to hear the process was smooth and that our team provided clear communication throughout. We look forward on working with you again in the future!
Paid a good price and paid promptly upon receiving the phone.
By Aviva W.
Response from SmartphonesPLUS· Oct 9, 2025
We appreciate your feedback! We’re happy you were satisfied with the payout and turnaround time. Thanks again for choosing us!
The only issue i had was that they kept telling me to send my phone after they had already received it. Their own tracking number wasn't linked to.their system, but it was linked to my account fortunately. Otherwise than that, the transaction was smooth and I got paid. THANKS!
By Kay
Response from SmartphonesPLUS· Oct 9, 2025
Thank you for sharing your experience! We’re happy to hear the process went smoothly once your device arrived. We appreciate you bringing the shipping notification issue to our attention, our team is already working on a fix. Thank you for your patience and for choosing us!
Best buy-back price I found, and I appreciated the prepaid label and tracking. Other vendors, however, do not charge for a shipping container, and UPSP is not the most convenient shipping method, due to its limited hours and locations in some areas.
By DH
Response from SmartphonesPLUS· Oct 9, 2025
Thank you for your feedback! We’re glad to hear you found our buy-back pricing competitive and appreciated the prepaid label and tracking. We understand your point regarding shipping. We’re always looking for ways to improve convenience for our customers and will keep your input in mind for future updates.
First experience. A little hesitant but went with it. They received my phones on Friday and I had my money in my account on Tuesday. Great experience!
By Fay
Response from SmartphonesPLUS· Oct 8, 2025
Thank you for sharing your experience! We’re glad your first transaction with us went smoothly and that you received your payment quickly. We appreciate your trust and look forward to assisting you again in the future!
Gave me a better price for my stuff than any other company
By William
Response from SmartphonesPLUS· Oct 8, 2025
Thank you for your review. We’re glad to hear you received a better price with us than other companies. We appreciate you choosing us and look forward to assisting you again in the future!
Fast transaction with a fair price for my Apple Watch.
By SUSAN
Response from SmartphonesPLUS· Oct 8, 2025
Thank you for your feedback. We’re pleased to hear your transaction was quick and that you received a fair price for your Apple Watch. We appreciate your support!
