Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
245 reviews
SmartCruiser.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
Smart cruiser is my go to place for cruises. My agent, Kim Tuchek, is professional & friendly. She responds very quickly to any questions I may have. I'm never dissatisfied with the service Kim provides. She is an asset to Smart Cruiser!
By Wing
Response from SmartCruiser.com· May 3, 2019
Thank you for your feedback. We are glad to know you have appreciated Kim's services. We agree and happy she is part our the SmartCruiser team. We look forward to working with you again
My husband and I have been using smartcruiser for many cruisers We use Robert for all our needs. He has been great with all the information needed for a great cruise .
By Warren
Response from SmartCruiser.com· May 3, 2019
Thank you for your feedback. We appreciate your loyalty to SmartCruiser and Robert. We are happy to know he has assisted you with the details you need to enjoy your vacation. We look forward to helping you plan your next cruise vacation
The best offers, the best agents. Always receiving a good service. Thank you
By Manon
Response from SmartCruiser.com· May 3, 2019
Thank you for your feedback. We strive to provide our clients with great service and excellent value. We look forward to helping you plan your next cruise vacation.
Great experience. I have booked 8 cruises with these guys and they provide great customer service.
By John
Response from SmartCruiser.com· May 2, 2019
Thank you for your feedback. We appreciate that you continue to use us to plan your cruise vacations. We pride ourselves on providing great service and excellent value to our guests. We appreciate your loyalty and look forward to assisting you again
Smart Cruises is excellent, with professional staff and superb service. Thank you all.
By Kenneth
Response from SmartCruiser.com· May 3, 2019
Thank you for your feedback. We are so glad you appreciate our team of professional travel advisors. We strive to have a knowledgeable team ready to help you with your cruise vacations with great value.
I have used Smartcruiser several times and have always been very satisfied. Kim Tuchen is my travel consultant and I know she is a phone call away to the next cruise.
By AG
Response from SmartCruiser.com· May 2, 2019
Thank you for your feedback. We are so glad you enjoy working with Kim, she's great! We are sure she's at the ready for your next call. We look forward to helping you again
very good company, very good agents, reliability and personal attention.
By רבקין ע.
Response from SmartCruiser.com· May 2, 2019
Thank you for your feedback. We are happy to learn you appreciate our service. We look forward to helping you plan your next cruise vacation.
We are very pleased with the service we got from Sally Arnoff for a cruise in February this year. She was responsive and tried to help us work out the best air and land arrangements.
By Mark
Response from SmartCruiser.com· May 2, 2019
Thank you for your feedback. It's nice to know that Sally not only helped you plan your cruise vacation, but also helped you with other travel plans! Wow, that's great. We strive to provide great service and it sounds like Sally did that for you. We look forward to helping you again
