Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
245 reviews
SmartCruiser.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartCruiser.com is the leading discount cruise website created exclusively for the savvy traveler. A savvy traveler is a SmartCruiser. Purchasing a cruise from SmartCruiser.com offers not only exceptional and even exclusive pricing and offers, but the convenience of arranging airline tickets, airport transfers, hotel bookings, car rentals and trip insurance. Plan your entire cruise vacation in one stop, on one site. Book online, or call one of our highly experienced cruise counselors. Either way, you receive the best price, customized to you, the SmartCruiser. Contact Us: (1-800-444-1560)Follow Us: Facebook: https://www.facebook.com/SmartCruiser/Twitter: https://twitter.com/smartcruiserInstagram: https://www.instagram.com/smartcruiser/YouTube: https://www.youtube.com/channel/UC7RMYWQiltQNDdLE-unyHlQ/
SmartCruiser.com (smartcruiser.com) has 245 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
We have used Smart Cruiser many times and have always experienced excellent service. Jennifer always is attentive to our needs and provides us with the best rates available.
By David
Response from SmartCruiser.com· May 26, 2019
Thank you for your feedback. We appreciate your loyalty. We strive to provide great service and excellent value to our clients. We look forward to helping you plan your next cruise vacation.
We need more contact -connection about cruise,more information,details
By Josef
Response from SmartCruiser.com· May 28, 2019
Thank you for your feedback. We are concerned to read you need more contact. We have a record of 17 emails to you, answering your questions through final payment this past week. We are doing our best to answer your questions even when you send the emails in a language other than English. We are available for your calls and to answer your questions. Whether it's the agent that booked your cruise or any other agent available when you call us, we are here to help you. We also have a chat feature on our website to answer questions. Please don't hesitate to call us for any additional information you may need regarding your booked vacation. 1-800-444-1560. We will continue to communicate as we have through your entire booking process.
I’ve used them for over 10 years always a great experience
By Constance
Response from SmartCruiser.com· May 24, 2019
Thank you for your feedback. We are so glad you continue to work with us to plan your cruise vacations. We appreciate your loyalty. We look forward to providing you with service and value again when you plan your next cruise. Thanks!
We are clients for over ten years-and we are very pleased with their service.
By Tova
Response from SmartCruiser.com· May 24, 2019
Thank you for your feedback. We appreciate your loyalty. We enjoy helping you plan your cruise vacations and will continue to provide you with service and value. Thank you for allowing us to assist you.
SmartCruiser has been easy and fantastic to work with. Whether it was a cruise booked initially with them or one transferred from a cruise line, the support and service have been top notch. The deals they offer are hard to match. All the Advisors we have worked with have been available or responded when needed and are superb to work with.
By Robin
Response from SmartCruiser.com· May 24, 2019
Thank you for your feedback. We are so happy to know that you find our services to be great. We do our best to ensure you receive excellent value. Our entire team is committed to ensuring you have a wonderful experience planning your cruise vacation with us. We look forward to helping you again
Have great service from Sally Aronoff. Always talk to her for all our needs and she always helps.
By Dilip
Response from SmartCruiser.com· May 24, 2019
Thank you for your feedback. We are so glad you enjoy working with Sally. We look forward to helping you plan your next cruise vacation.
We have used Smartcruiser for many years and have never been disappointed with the service or the value we received. Always there to help and greatly appreciated. Highly recommend.
By Alfred St J.
Response from SmartCruiser.com· May 23, 2019
Thank you for your feedback. We appreciate your loyalty. We do our best to provide great service and excellent value to our guests. We look forward to working with you on your next cruise vacation.
Patti was excellent, very eficient and nice.
By Claudia
Response from SmartCruiser.com· May 23, 2019
Thank you for your feedback. We are glad you enjoyed working with Patti. We want to ensure we provide our clients with great service. We appreciate you and look forward to working with you again.
