Still have not received any ATM cards
Still have not received any ATM cards, signup was more difficult than expected. No responses to my voicemail.
By Mike N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
140 reviews
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Our goal is to provide Micro and Small Business owners with cutting-edge financial services and supportive banking technology. As a small business ourselves, we’re here to help Micro and Small Business owners navigate the challenging path to financial and entrepreneurial success. You’re free to set the course to your destination, of course. Our technology and experience will simply guarantee some wind in your sails.
Small Business Bank (smallbusinessbank.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
140 approved reviews, newest moderated first
Still have not received any ATM cards, signup was more difficult than expected. No responses to my voicemail.
By Mike N.
Signing up was easy, everything works smoothly.
By Aleph Towers L.
Great experience setting it up. Simple value proposition with no catches that suits our needs as a small startup looking for free banking.
By customer
Trifecta! Thy have the three most important features: sync with quick books, no fees, ach payments so I can pay myself from my business account.
By customer
So far so good. As a new customer I haven’t really use the bank that much. I have used the mobile deposit and making deposits are very simple. Time will tell.
By Ronnie
Great customer service. Fast mobile deposits. Bill pay. I made the right choice for my small business banking.
By J. C.
Easy to setup
By Michael P.
I'm sorry but this was my worst banking experience ever in over 25 years of business. After opening my account, one of my clients AND their banker had incredible difficulty in sending a wire to my newly opened account. The banker actually questioned if this was a real bank. The following day I was informed that MY account has been canceled. No reason was given other than I was suddenly "not a fit". I said that was an unacceptable answer and was promised an e-mail within the hour. I never did get an e-mail or answer. I notice similar experiences occurred with others while looking at reviews online. I wish I had seen them before I wasted so much time.
By Jim T.