The app does not work
The app does not work. Very frustrating.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
140 reviews
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Our goal is to provide Micro and Small Business owners with cutting-edge financial services and supportive banking technology. As a small business ourselves, we’re here to help Micro and Small Business owners navigate the challenging path to financial and entrepreneurial success. You’re free to set the course to your destination, of course. Our technology and experience will simply guarantee some wind in your sails.
Small Business Bank (smallbusinessbank.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
140 approved reviews, newest moderated first
The app does not work. Very frustrating.
By customer
Wonderful choice of a bank. Great Customer Service. Lauren is wonderful, I bug her so much about my account and she is still always kind, helpful and friendly.
By customer T. R.
Great Bank! Easy to open an account.
By Richard
Awesome, personalized service
By Door to Door M.
I find no benefit to using this bank over a local bank. If you are a small non-profit they want to charge you a monthly fee to use their services, but they do give free accounts to profit earning microbusinesses. Plus their advertisement of setting up the account quickly online in 10 minutes is completely false advertisement. They do require you to speak with them before they will setup your account.
By Julia K.
personal service that is second to none...
By Roberto L.
Very user friendly and on top of things. Highly recommend!
By Country G.
Excellent ...
By Sedona Vortex G.