SkycasketsReviews of skycaskets.com

I have debated whether to respond to this review option for several months. The casket met our expectations. What did not meet my expectations was the shipping charge that was tacked on to the cost of the casket. It was almost as much as the actual casket. I purchased the casket to help my children with the cost of their dad's funeral. While I spoke to a representative of your company about the casket and it's cost, the cost of shipping was never mentioned. Imagine my surprise when I opened up my credit card account to view the charges and found two charges from your company. I don't have a problem with their being a charge to ship the casket. My problem lies in the fact that adding a casket to a truck that was already, according to your representative, going to be heading this way, should not have cost over $1,000.00. My phone call to Sky Caskets got me the explanation that the shipping charge was so high because it was a rush order. Not true. Your representative stated that you had a truck loading up at that time and the casket could be placed on that truck if the paper work was completed and processed. If I had been told that shipping was going to almost double the cost of the casket I would have just purchased one through the local funeral home and forgone the risk of receiving a damaged casket that would have had to be returned. I never say never, but at this time I have no intention of doing business with your company again. Nor will I recommend your company to anyone else.

prompt service, and just what the family wanted.

My family and I are very thankful for the excellent and fast delivery. Your company rates 20 Stars . After the mistake I made with the first order, Mathew you step in and threw your full support behind fixing the problem by taking on the responsibility of the first coffin and sending me a new an better coffin for my mom's in just two days! Wow! Everyone this is a super man company,they get the job done, Again Matthew well done by your entire team of professionals. Thanks from the Pinson family.

Thanks for ur service

I purchased a BEAUTIFUL CASKET FOR MY BEAUTIFUL MOTHER who passed away Feb.7, 2020 and was buried Feb. 17, 2020. The Casket's picture online was absolutely breath taking. I loved it and my online search was over. I called SKY CASKETS 801.410.3300 and spoke to two VERY Nice, Compassionate and Professional men, who were more interested in comforting me and assuring me I would be pleased and satisfied. I don't recall their names, but I will always remember their kindness and professionalism. The Casket arrived in Allentown, Pa. as promised. It looked even MORE beautiful than the beautiful picture that's online. IT WAS ABSOLUTELY BEAUTIFUL AND THE PRICE WAS EVEN BETTER. I cried!! My entire encounter with Sky Casket employees made buying a Casket for my Mom easier. They cared. They gave me their best service. I purchased what I KNOW, was their best quality merchandise. Departing this life is a reality we all face. I WILL recommend this company to any and every one. Infact, I will have the same kind of Casket, from this company, my Mommy had when it's my departure time. I will use this company again and again. I HIGHLY RECOMMEND SKY CASKETS. THANK YOU FOR EVERYTHING. I LOVE THE TWO BLESSED MEN THAT ASSISTED ME.. 🌹🌹GOD BLESS YOU BOTH AND THE DELIVERERS🌷🌷🌷 Mrs. Patricia Humphrey Henrico, Va

Very Unprofessional and rude....Who uses profanity with their customers. Your supposed to help on this time of need instead only after a buck and didn't live up to your word or standards...Disappointed

This company is a scam. I tried to cancel 2 hours after ordering and they refused. The casket was asked to be customed made and it wasn’t. I called and was hung up on. The funeral home called on my behalf and was cursed out.I was told to cancel the order it was the total cost of the casket. So basically, either used the crap they sent me or they just take the money and casket too.Taking advantage of people is not good and pray GOD have mercy on you. SHAMEFUL!!!!!!!!! The casket wasn’t custom made. The ladies where still on the outside of the casket— How could I bury my brother in that? The casket arrived to the funeral home less than 24 hrs of ordering. And a refund of $76 is not a refund, when $1392 was paid.

All I can say is WOW. I was floored by the outright lies, the attitude, the rudeness, and the lack of professionalism on the part of skycaskets.com. "Matthew" the "CEO" is a rude, high pressure salesman. The most staggering thing was the outright lies. He claimed to supply all the caskets for my chosen mortuary. They had never heard of him. Don't be fooled. He does a quick google search for your chosen mortuary while you are speaking and uses that information to pretend to be familiar with them. When I attempted to back away, he tried to scare me into believing that me, a total stranger who called him out of the blue, was getting a $500 discount that only he could provide if I purchased right then. Total SCAM. Fortunately, the "red flags" were obvious, and I gave him no financial information. Needless to say, I bought the needed casket from someone else. Be SURE to check out their poor BBB reviews as well. They are listed there as Sunset Caskets, LLC. Apparently they are also fastcaskets.com. STAY AWAY FROM THESE CLOWNS.