SkycasketsReviews of skycaskets.com

As fate would have it, I called in and the owner of the company y answered the phone. He actually stopped the large shipment for the day out of the warehouse in order to get mine on to deliver in time for funeral. He even upgraded the casket as it was available and in stock and it was beautiful. Even the funeral home was blown away by the quality, not to mention the savings. A+++++ interaction and so grateful that made a hard day a little easier.

Matthew and Shane are just absolutely amazing! We ordered a custom casket for my uncle who died in a freak accident and left a loving family and a whole community of bikers he created. He was truly a special guy. Matthew and Shane have been there for us. They are very responsive and will do what it takes to make the process of buying a loved one a casket so easy. I'm not kidding when I say I have contacted them MULTIPLE times making sure they get the casket exactly how my family and I imagine, and they have been so responsive to our questions and concerns with full support. We needed a casket that was just as special as my uncle, and my goodness they definitely delivered. I can't begin to iterate enough how amazing this company is.

The easiest of this decision at this difficult time. Pricing was good however I was also contacted by a guy named Mathew trying to get me to pay freight charges. I’ll be reporting to the better business bureau. When ending the call I was told my mom’s casket would be at the funeral home by its expected time. We shall see.

They were able to get the lime green casket that my husband wanted and were very understanding and easy to work with! The owner was a pleasure doing business with.

It was easy to order what I needed and pay for the purchase online. After that someone who seemed to be an employee called to try to scam me out of an additional $375 for freight fee to ship the casket from DC to New York. He called multiple times. He told me that the truck was leaving DC in 19 minutes and that all I had to do to ensure that I got the casket on time was to give him my credit card number, expiration date and security code. He sent me a text holding up 3 fingers next to a casket “to prove that he wasn’t a scammer”. I refused to give him any information and demanded a refund so that I could order the casket from Titan. At that point he said he would give me a military discount and waive the freight fee. My casket arrived at the funeral home the next day because I had already paid extra for next day delivery. The gentleman said his name was Matthew. I have his telephone number and the text message that he sent me. Fortunately I had the presence of mind to recognize a scam but at such a vulnerable time many people would have given him the information he requested. He was persistent and began to sound desperate. I don’t know how he got access to my order but that is something that has to be investigated and dealt with promptly. I plan to make a complaint with the Better Business Bureau if I am not satisfied with your investigation.

Very helpful, friendly and will follow up with us once our loved ones casket has arrived.

The casket arrived at its destination in great condition. It took a little longer than expected but well before the funeral. The whole process was smooth and easy.

Matthew & Shane could not have been more helpful, kind and accommodating during this stressful time. They truly want to help and make the process of selecting and purchasing a casket for a loved one as cost effective and easy as possible. Please disregard the negative comments you have read about this company as I found this to be completely untrue.