Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Jimmabelle was very patient and knowledgeable. Helped me work with my laptop to finish enrolling as I did not know how to upload a picture of my ID.
By mona L.
Response from SkinnyRx· Mar 16, 2026
Thank you so much for taking the time to share this! We'll make sure Jimmabelle sees your kind words and she'll be so glad she could help you get fully enrolled. Welcome to the SkinnyRx family, and don't hesitate to reach out if you ever need anything along the way. We're always here!
Melesa was very polite and knowledgeable making my experience seamless as she answered all of my questions!
By Gary
Response from SkinnyRx· Mar 16, 2026
Thank you for the kind words! Melesa is awesome and we're so glad she took great care of you. We'll make sure she hears this!
Very helpful, convinced me to enroll
By Janet W.
Response from SkinnyRx· Mar 16, 2026
That's so great to hear! Welcome to SkinnyRx, we're excited to be part of your journey. Reach out anytime at 888-979-9580!
She was so kind and helpful, explained everything i needed to know!!
By Laurie
Response from SkinnyRx· Mar 16, 2026
Thank you so much for sharing this! We love hearing that you felt well taken care of and left with all your questions answered. We'll make sure she knows you said so! As always, we're here if you ever need anything
Do not use this company. They will not tell you that the pill they sell likely doesn’t work, and that I had no idea when I purchased that the FDA had issued warning letters that companies aren’t supposed to be compounding Tirzepatide, and when you try and cancel literally 10 minutes after purchase, they will tell you too bad we don’t refund, and they will keep $1000 of your money, even if you try to cancel before you’re even approved.
By S.M.
Response from SkinnyRx· Mar 16, 2026
Hi there, we're sorry to hear about your experience and completely understand your frustration. This is not the experience we want for our customers, and we'd love the opportunity to address your concerns directly. Please give us a call at 888-979-9580 (Mon–Fri, 8AM–8PM EST, Sat–Sun, 9AM–6PM EST) and we'll do our best to make this right.
Aimee Belle Ba-ang I am concerned that I never received your return phone call. When you were working to sell me the product, Tirzepatide, you contacted me multiple times a day until the purchase was completed. However, once the transaction was finalized, your availability and persistence noticeably declined. This shift in communication does not reflect good customer service, especially since I reached out to you for assistance. You also asked that I provide a positive review, which I did in good faith. However, based on this experience, I will be updating my original response to include this new information.
By rhonda C.
Response from SkinnyRx· Mar 16, 2026
Hi there, we're sorry for the delay in getting back to you — we understand how frustrating it can be to feel like communication dropped off after your purchase. We've looked into this and can confirm the team did follow up as soon as possible. That said, for any future questions or concerns, our support team is always available and happy to help at 888-979-9580 (Mon–Fri, 8AM–8PM EST, Sat–Sun, 9AM–6PM EST). We appreciate your patience and hope to make this right.
Jimmabell, is very curtious and very intuitive to my needs, especially when I have a ton questions regarding my prescription. She is very helpful.
By robin K.
Response from SkinnyRx· Mar 16, 2026
Thank you so much for sharing this! Jimmabelle truly goes above and beyond for our customers, and we love hearing that her patience and attentiveness made such a difference for you. We'll be sure to pass along your kind words to her. If you ever have more questions, don't hesitate to reach out to our team at 888-979-9580.
Carmelyn B. Was very helpful in helping me through the process of getting my medication and very knowledgeable about how to help me. Very patient and understanding. Thank you
By Deanna H.
Response from SkinnyRx· Mar 16, 2026
Thank you for the kind words! Carmelyn is truly one of the best and we're so glad she made the process smooth for you. We'll make sure she sees this!
