Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Aisha is the best!
By Jerad L.
Response from SkinnyRx· Jul 19, 2024
Thank you for your kind words about Aisha! We're so glad to hear you had a positive experience. Our team at SkinnyRx works hard to provide excellent service, and we truly appreciate you taking the time to share your feedback. Please let us know if there's anything else we can do for you in the future.
Run run run as far and fast as you can away from this company!! Do NOT trust a word they say! For 4 months they have screwed up my prescription!! They have yet to make it right. Their so called supervisors will tell you everything you want to hear but do not follow up on their promises. Supervisors do not even follow up with you as they promise. Kevin promised me the problem would finally get fixed for good by the end of the day.... 3 days ago!! No call back Monday, no call back Tuesday, I called at 8:25am today and was told he didn't come in until 11am but I would be first priority and receive a call back by 11:30am. Still no call back. The current problem at hand is not only are they sending me half doses but they are giving me incorrect dosing information!! 3 people from their company and their partner pharmacy have gave me incorrect dosing information. Causing me the patient to inject myself with the wrong amount of medicine! Is this really who you want to handle your health??!!
By Tawsha G.
Response from SkinnyRx· Jul 20, 2024
Dear Tawsha, We deeply regret to hear about your continued dissatisfaction. Please be informed that we have endeavored to rectify the situation by delivering the necessary medication to you free of charge. Further, we have adjusted your dosage up at our expense to ensure your needs are met. If, in spite of our efforts, you're still not content, we invite you to directly contact either Nadia or Kelli TFN at 888-979-9580 Monday to Sunday 8am to 8pm. We deeply apologize for any inconvenience you may have encountered and are ready to assist you further.
Aimee was very patient and extremely helpful
By Donna C.
Response from SkinnyRx· Jul 19, 2024
Thank you for your positive feedback. I'm glad to hear that Aimee provided patient and helpful service. This kind of feedback is valuable, as it recognizes employees who are going above and beyond in their customer interactions.
Customer service is top notch.
By ROSE
Response from SkinnyRx· Jul 19, 2024
Thank you for your positive feedback. We're glad to hear you had an excellent customer service experience. We strive to provide outstanding support to all our customers and appreciate you taking the time to share your thoughts.
Smooth process. Bane called me and gave me an offer I couldn’t refuse. Lorraine with support is so professional and quick with responses. I just signed up today so I hope I’m not jumping the gun with this review but so far, they have exceeded my expectations and I look forward to a long successful journey with skinnyrx.
By Sheila
Response from SkinnyRx· Jul 19, 2024
Thank you for sharing your positive experience with our service. We're glad to hear that Bane provided you with an appealing offer and that Lorraine in our support team has been responsive and professional. We appreciate your enthusiasm and early review. As you've just signed up, we encourage you to continue exploring our services and see how they meet your needs over time. We're committed to maintaining the high level of service you've experienced so far. We look forward to supporting you on your journey with SkinnyRX and hope to continue meeting and exceeding your expectations. If you have any questions or need assistance as you use our services, please don't hesitate to reach out to our support team. Your feedback is valuable to us. We'd be interested in hearing your thoughts again after you've had more time to use our services. This will help us ensure we're consistently delivering the quality experience you're looking for. Thank you for choosing SkinnyRX. We're excited to have you on board and are dedicated to helping you achieve your goals.
I called and talked with Mike. I needed to cancel my subscription, I had trouble with my account and couldn’t pay! He was so kind and understanding, he said that when I get things figured out and wanted to come back I would have the same price!! I’m so glad he understood my situation.
By Rachele E.
Response from SkinnyRx· Jul 19, 2024
Thank you for sharing your positive experience with our customer service team. We're pleased to hear that Mike was helpful and understanding during your call. Our goal is to provide compassionate support, especially when customers face unexpected challenges. We appreciate your kind words about Mike's approach to your situation. It's important to us that our team members are empathetic and flexible when assisting our customers. We're glad we could offer you the option to return at the same price once your situation improves. Your feedback is valuable, and we're grateful you took the time to let us know about your interaction. We look forward to the possibility of welcoming you back when you're ready. If you need any further assistance in the future, please don't hesitate to reach out.
Aimee was very helpful in getting me my new dose and patient when I was having issues with my card. She walked me through the process and was so nice about it!
By Rachel M.
Response from SkinnyRx· Jul 19, 2024
Thank you for your positive feedback about Aimee's service. We're pleased to hear that she provided helpful and patient assistance with your new dose and card issues. Our team strives to offer attentive support, and it's great to know Aimee guided you through the process with kindness. We appreciate you taking the time to share your experience and will pass along your compliments to Aimee. If you need any further assistance, please don't hesitate to reach out.
Mike reached out to me when I didn’t complete my order online. He was patient and kind and answered all my questions. Mike made me feel so comfortable about starting the program. I feel confident that I will have good results. I’m comfortable knowing the company gives 24/7 support at no additional cost and will be there to partner with me in my journey.
By Sarah A.
Response from SkinnyRx· Jul 19, 2024
Thank you for your wonderful feedback about your experience with Mike and our company. We're delighted to hear that Mike provided such attentive and helpful service when reaching out about your incomplete order. It's great to know that Mike was patient, kind, and thorough in answering all your questions. We strive to ensure our customers feel comfortable and confident when starting their program, so we're pleased that Mike succeeded in making you feel this way. We're glad you appreciate our 24/7 support at no additional cost. This is indeed an important part of our commitment to partnering with our customers throughout their journey with us. Your confidence in achieving good results is encouraging to hear. We're excited to support you every step of the way as you begin your program. Thank you again for taking the time to share your positive experience. We look forward to working with you and helping you reach your goals.
