SkinnyRxReviews of skinnyrx.com

Response from SkinnyRx· Aug 7, 2024

Thank you for your positive feedback about Dana's customer service. We're glad to hear that she was able to help you reschedule your delivery efficiently and resolve a previous issue quickly. At SkinnyRX, we strive to provide helpful and responsive customer support, so it's rewarding to know Dana delivered on that goal. We appreciate you taking the time to share your experience.

Response from SkinnyRx· Aug 7, 2024

We sincerely apologize for any inconvenience you've experienced. We take your feedback very seriously and are committed to addressing your concerns. We understand how frustrating unwanted communications can be. If you'd like to be removed from our mailing list to prevent any future calls, please send an email to [email protected] with your phone number. We will take immediate action to ensure you are not contacted again. Your experience matters to us, and we're dedicated to improving our services based on customer feedback. We appreciate you taking the time to share your thoughts, as it helps us identify areas where we can do better. Once again, we deeply regret any distress this situation may have caused you. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Thank you for your understanding.

Response from SkinnyRx· Aug 7, 2024

Thank you for your positive feedback! We're delighted to hear that your experience with us was smooth and efficient. It's wonderful that Cherri was able to assist you effectively and answer your questions. We strive to make our sign-up process as user-friendly as possible, so it's great to know that you found it quick and easy. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don't hesitate to reach out.

Response from SkinnyRx· Aug 7, 2024

Thank you for your positive feedback! We're thrilled to hear that Tiffany provided excellent customer service and addressed your concerns about the second month payment. We always strive to work with our clients to ensure their needs are met. We're excited that you're embarking on your weight loss journey with us. Our team is committed to supporting you every step of the way. If you have any questions or need assistance as you progress, please don't hesitate to reach out. We appreciate your trust in our services and look forward to helping you achieve your health and wellness goals. Best of luck on your journey!

Response from SkinnyRx· Aug 7, 2024

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with our customer service team. Providing excellent service to our customers is a top priority for us, so it's wonderful to know we met your expectations. We appreciate you taking the time to share your thoughts. Please don't hesitate to reach out if you need any assistance in the future - we're always here to help!

Response from SkinnyRx· Aug 7, 2024

Thank you for taking the time to share your positive experience with Jessie and Hazel. We're delighted to hear that they were helpful, thorough, and patient in addressing all your questions. Our team strives to provide excellent customer service, and it's wonderful to know that Jessie and Hazel exemplified this commitment. We appreciate your feedback and look forward to continuing to serve you with the same level of care and attention in the future. Thank you for choosing our services.

Response from SkinnyRx· Aug 7, 2024

Thank you for taking the time to share your positive experience with Alan. We're thrilled to hear that he provided attentive and helpful service, addressing your concerns effectively. At SkinnyRX, we strive to deliver exceptional customer care, and it's rewarding to know that Alan embodied this commitment in his interaction with you. Your feedback is invaluable as it helps us recognize outstanding performance and maintain our high standards of service. We appreciate your business and look forward to continuing to meet your needs in the future.

Response from SkinnyRx· Aug 7, 2024

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced with your account. We want to assure you that our team has taken prompt action to process the refund you requested. We've carefully reviewed your account to ensure the refund was issued correctly. Your satisfaction is extremely important to us. If you need any further assistance or have any questions about the refund, please don't hesitate to reach out. Our support team is here to help. We appreciate your patience and understanding as we worked to resolve this issue. We're committed to continually improving our service to provide the best possible experience for our customers.