Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Extremely helpful and knowledgable.
By Kyle S.
Response from SkinnyRx· May 14, 2026
Thank you so much for the kind words! We're really glad we could help and that you had a great experience. We'll make sure the team hears this, it means a lot. We're always here if you need anything!
It was great talking with the sales agent today. Michael Cavalier was very helpful.
By Customer
Response from SkinnyRx· May 14, 2026
Thank you so much for taking the time to share this! We're really glad to hear your experience was a positive one. Michael is a fantastic part of our team, and it's always great to hear when that comes through. We'll be sure to pass along your kind words to him. We appreciate your support!
My experience with her was extremely helpful
By Diovana
Response from SkinnyRx· May 14, 2026
Thank you so much for sharing this! We're really glad your experience was a helpful one. That's exactly what we strive for every time. We'll make sure the team sees this — it means a lot!
We spoke twice. I emailed and said to hold my shipment when i recieved the email saying it was shipping out. There was no clear link to say, im out of town can you hold it? I just replied and sent it. It should be that simple. The ship[ment went out and arrived at my home 3 days before I flew back in to my home state. Florida! Which is very hot! The shipment was spoiled and not consumed. I believe i fist spoke to her last week saying I was going out of town this FRIDAY and please send out a replacement shipment asap. I recieved a phone call from her today and she told me they were review my dosage request but did not address my replacement shipment. It’s been like two weeks! And the last (not the spoiled one-that went directly in the trash) shipment was half the dose.
By Jamie E.
Response from SkinnyRx· May 20, 2026
We're sorry to hear things didn't go as expected, and we completely understand how frustrating this must have been. We'd love the chance to make this right. Please give us a call at 888-979-9580 (Mon–Fri 8am–8pm EST, Sat–Sun 9am–6pm EST) so we can look into everything for you and get this resolved as quickly as possible.
Gian Jose Alojacin was very helpful and detailed with his help. I like his patience explaining everything to me.
By Lily Z.
Response from SkinnyRx· May 13, 2026
Thank you so much for the kind words! We'll make sure to pass this along to Gian Jose. We're glad he was able to walk you through everything with patience and clarity. That's exactly the experience we aim to provide!
Aimee was a great help in my selecting to return to skinny RX after approximately a 6-8 month absence. She helped alleviate my concerns and was very patient with me in completing the intake form.
By Jennifer H.
Response from SkinnyRx· May 13, 2026
Welcome back! We're so glad Aimee was able to make your return a smooth one. It's great to hear she took the time to address your concerns and walked you through everything patiently. We'll make sure she knows you appreciated her help. Looking forward to supporting you on your journey!
I signed up in January to start my weight loss Journey. I have struggled with my weight and it fluctuates all the time. I have had some luck with pills in the past, supplements, otc options from GNC was hopeful the tirzepatide from SkinnyRX would work. First the pills looked nothing like advertised. I’ve seen now that that they have recently updated photos. It’s a white circular pill could be a sugar pill for all I know. You take the pill, insert it under your tongue or in between your cheek (not sure which one is accurate when you see what’s on the website vs the directions that come with your prescription) You’re re not supposed to eat or drink for the next hour, you won’t want to because this pill takes about 45 mins to an hour to dissolve, which was also misleading. I took this pill and progressively upped my dosage as instructed. I felt no changes whatsoever. My appetite was higher, I was not feeling full they said that was common. Kept at it despite the lack of results. Got up to my highest dosage allowed and still no results, not even aside effect. After talking with customer service they wanted me to switch to injections and wanted me to pay even more money and offered me a 10% off discount…..I declined. 4 months in, I have gained 15 pounds and lost almost $2,000 dollars. This company is the worst.
By Matt P.
Response from SkinnyRx· May 14, 2026
We're truly sorry to hear about your experience — we understand how frustrating an unexpected charge can be, and that's never the impression we want to leave. Because you didn't leave your full name, we're unable to locate your account at this time. Please give our SkinnyRx support team a call at 888-979-9580 and we'll get this sorted out for you right away. We're available Monday through Friday 8AM to 8PM EST, and Saturday through Sunday 9AM to 6PM EST.
If you want to be charged and denied cancelation after one year- good luck. They do not communicate a renewal, they automatically charge you and will not cancel. I would definitely say don’t do it!
By Claudia Z.
Response from SkinnyRx· May 14, 2026
We're truly sorry to hear about your experience — we understand how frustrating an unexpected charge can be, and that's never the impression we want to leave. We'd love to make this right for you. Please give our SkinnyRx support team a call at 888-979-9580. We're available Monday through Friday 8AM to 8PM EST, and Saturday through Sunday 9AM to 9PM EST.
