Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
My customer service agent was Aimee. She took care of all the question's that I had asked.
By Brenda T.
Response from SkinnyRx· Sep 5, 2024
Thank you for your feedback. We're glad to hear that Aimee was able to address all of your questions successfully. We appreciate you taking the time to share your positive experience with our customer service.
Aimee b was very helpful keeping my shipments up to date and on track!!
By Tia S.
Response from SkinnyRx· Sep 5, 2024
Thank you for taking the time to leave a review about Aimee and our company. We're glad to hear you had a positive experience. We noticed you gave us 3 stars, which typically indicates some room for improvement. We'd love to understand what aspects of our service could have been better to earn a higher rating. Your feedback helps us enhance our offerings. If you're willing, please let us know any specific areas where we fell short of your expectations. We're committed to continuous improvement and would appreciate the opportunity to address any concerns. Thank you again for your valuable input.
Great customer service and Roel made everything easy to get set up.
By Marivel
Response from SkinnyRx· Sep 4, 2024
Thank you for your positive feedback! We're delighted to hear that our customer service agent was helpful and able to fully address your needs. We strive to provide excellent service to all our customers, and it's wonderful to know we succeeded in your case. We appreciate you taking the time to share your experience.
Daniel was great!
By Nikia E.
Response from SkinnyRx· Sep 4, 2024
Thank you for your feedback! We're glad to hear that Daniel provided a great experience. We appreciate you taking the time to share your positive review.
Travis was wonderful and really helpful! Helped me out and talked me through the process, super great!
By Ashley D.
Response from SkinnyRx· Sep 4, 2024
Thank you for your kind words about Travis! We're delighted to hear that he provided excellent service by guiding you through the process and offering helpful assistance. We appreciate you taking the time to share your positive experience.
Just had my intake with Daniel Cortez and I’m looking forward to the next steps. Daniel was very courteous and knowledgeable. A great sales rep.
By Rosemarie F.
Response from SkinnyRx· Sep 4, 2024
Thank you for your positive feedback about Daniel Cortez. We're glad to hear that your intake experience was pleasant and that Daniel demonstrated courtesy and knowledge. We appreciate you taking the time to share your thoughts, and we look forward to continuing to provide excellent service in the next steps of your journey with us.
After debating, this was the best offer. I’m so happy I made this decision. Nelvie is amazing to work with.
By Mandy G.
Response from SkinnyRx· Sep 4, 2024
Thank you for your positive feedback! We're delighted to hear that you're happy with your decision and that Nelvie provided such great service. We strive to offer the best options for our customers and ensure a smooth experience. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts.
I was very disappointed with this company. You never talk to a provider only customer service rep. They charged me then never shipped the product. This happened twice so I cancelled since consistency is very important and I couldn’t keep missing injections due to them taking 10 days to ship. There’s other companies out there so do yourself a favor and choose another company. The headache isn’t worth it.
By J M.
Response from SkinnyRx· Sep 4, 2024
Thank you for bringing this to our attention. We take pride in our service and don't often encounter fulfillment issues, which makes your experience all the more concerning to us. We're committed to making this right for you. To best assist you and investigate the specific issues you faced, we'll need some additional information. Could you please contact us and provide further details? 888-979-9580 Once we have this information, we'll be able to look into your case thoroughly and work on a satisfactory resolution. We appreciate your feedback as it helps us improve our service. Please respond with the requested details, and we'll address your concerns promptly.
