SkinnyRxReviews of skinnyrx.com

Response from SkinnyRx· Nov 20, 2024

Thank you for your feedback about Aimee B's service! We're delighted to hear about your great experience with her at SkinnyRX. Her consistent helpfulness, politeness, and positive attitude make a real difference in providing excellent customer care. We'll make sure to share your kind words with Aimee, as team member recognition is important to us. Thank you for being a valued customer!

Response from SkinnyRx· Nov 20, 2024

Thank you for the kind words! We're delighted to hear you had a great experience and appreciate you taking the time to let us know. Simple feedback like this helps us recognize our team members who go above and beyond.

Response from SkinnyRx· Nov 20, 2024

Thanks for your amazing feedback! I'll make sure CJ hears about your glowing review - especially the supervisor comment! We'll take good care of your delivery too. Really appreciate you taking the time to let us know about your experience!

Response from SkinnyRx· Nov 20, 2024

Thanks for sharing your experience with Michael! It's great to hear he took the time to call you back, walked through all your questions patiently, and shared his firsthand knowledge of the product. This kind of personal attention makes all the difference.

Response from SkinnyRx· Nov 20, 2024

Thank you for the wonderful feedback! We're delighted that CJ Cataag provided you with excellent service. It's great to hear that they were thorough in answering all your questions - that's exactly the kind of attentive support we strive to deliver. We'll make sure to share your kind words with CJ!

Response from SkinnyRx· Nov 20, 2024

Thank you for your wonderful review about your experience with Maureen. We're delighted to hear how she provided exceptional service by being attentive, flexible with scheduling, and taking time to address all your concerns thoroughly. Your feedback has been shared with both Maureen and her supervisor. We're grateful to have earned back your trust and look forward to continuing to serve you.

Response from SkinnyRx· Nov 20, 2024

Thank you for taking the time to review CJ Cataag's service! We're delighted to hear about your excellent experience. CJ truly embodies our commitment to outstanding customer support, and we'll make sure to recognize her for going above and beyond. Your 10/10 rating means a lot to us.

Response from SkinnyRx· Nov 19, 2024

Hi Amanda, First and foremost, I want to sincerely apologize for the inconvenience you've experienced. This is not how we handle business, and we are committed to ensuring our customers' satisfaction. We would never intend to keep your money under these circumstances. Please reach out to us directly at 888-979-9580. Once we have your details, we will promptly process your refund and investigate what went wrong. Thank you for bringing this to our attention, and we hope to resolve this matter quickly for you. Your feedback is invaluable in helping us improve our services. Warm regards, SkinnyRX Customer Service Team