Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Very helpful customer service. Giselle was very helpful and polite
By Stacey
Response from SkinnyRx· Jun 1, 2026
Thank you so much for sharing this! We love hearing that Giselle made your experience a great one. We'll be sure to pass along your kind words to her. We're glad we could help and hope to hear from you again soon!
Dishonest renewal policy. Beware! Never mentioned at enrollment - buried deep in fine print. Customer service hides behind in-app messaging and is not unhelpful. Add to the experience that the tablets are minimally effective - buy elsewhere.
By Julie
Response from SkinnyRx· Jun 1, 2026
Thank you for sharing your feedback. We're sorry to hear your experience didn't reflect the level of service we aim to provide. Our policies are made available to all patients at the time of enrollment and we're always working to make that information as clear as possible. We'd love the opportunity to address your specific concerns directly. Please don't hesitate to give us a call at 888-979-9580, Mon–Fri 8AM–8PM EST or Sat–Sun 9AM–6PM EST and our team will be happy to help.
I spoke with Jimmabelle and she was very helpful. It was a good experience . She provided great service and an overall good customer service for what I needed done .
By Thais J.
Response from SkinnyRx· Jun 1, 2026
Thank you so much for taking the time to share your experience! We're thrilled to hear that Jimmabelle was able to help you out and make the process smooth. We'll be sure to pass along your kind words to her and she'll love hearing this. We look forward to being there for you again whenever you need us!
Christian was very helpful and kind.
By Amelia
Response from SkinnyRx· Jun 1, 2026
Thank you so much for sharing this! We'll make sure Christian knows you said so. This kind of feedback really does mean a lot to the whole team. We appreciate you taking the time!
the customer service I got from christian is exceptional!
By rey
Response from SkinnyRx· Jun 1, 2026
This made our day! We're so glad Christian was able to take such great care of you. We'll be sure to pass along your kind words. Thank you for taking the time to share your experience. It really does mean a lot to the whole team. We hope to hear from you again!
Excellent customer service from Jimmabelle Llanes and Kevin!
By Marg K.
Response from SkinnyRx· Jun 2, 2026
Thank you so much for sharing this! We'll make sure Jimmabelle and Kevin know their hard work is being noticed. This kind of feedback truly means a lot to the whole team. We're glad we could help!
Jimmabelle Was super helpful she listened to my concerns and found a solution for me. I was very satisfied with the customer service
By jocelyn K.
Response from SkinnyRx· Jun 1, 2026
Thank you so much for sharing this! We're thrilled to hear that Jimmabelle took the time to really listen and find the right solution for you. That's exactly the kind of experience we strive for. We'll make sure she knows you appreciated her help!
I feel that SkinnyRX's advertising and website is deceptive and misleading. They seem to indicate that the subscription cost includes the weight loss drug itself. It does NOT. You are paying them a monthly fee to write a prescription to send to a pharmacy where you will incur an additional cost for the drug itself.
By Mark F.
Response from SkinnyRx· Jun 1, 2026
Thank you for the feedback! We're sorry for any confusion around our pricing and we hear you. We'd love to clear things up and make this right. Give us a call at 888-979-9580, Mon–Fri 8AM–8PM EST or Sat–Sun 9AM–6PM EST and we'll be happy to help!
