Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Aimee B was very helpful! Got all my questions answered. Extremely friendly and responsive.
By Gina D.
Response from SkinnyRx· Apr 17, 2025
Gina, thank you for the feedback! We're so glad Aimee B could help and make your experience smooth. Her friendly and responsive approach is exactly what we aim for. Wishing you the best on your journey! 😊
Sheila was my customer rep and she did a great job. She cancelled me out of my current subscription and started a bundled package that helps save me a lot of money.
By Jason
Response from SkinnyRx· Apr 17, 2025
Thank you for sharing your experience, Jason! We're so glad Sheila was able to assist you and get you set up with one of our bundles. Not only do our bundles offer great savings, but patients who commit to long-term packages tend to see much better results. We’re excited to support you on your journey! 😊
I have had such a seamless experience with SkinnyRx, and I give a lot of that credit to Aimee B. She has been patient with me when I have questions, so informative and overall amazing in providing a level of customer service that is unmatched. Thank you, Aimee!!
By Jenn
Response from SkinnyRx· Apr 17, 2025
Thank you so much for your kind words, Jenn! We’re thrilled to hear that Aimee made your experience seamless and provided top-notch service. We’re lucky to have her on our team, and we’ll be sure to pass along your appreciation. Wishing you continued success on your journey! 😊
Maria was very kind and professional over the phone. She answered my questions promptly and directly to resolve my concerns.
By Annika
Response from SkinnyRx· Apr 17, 2025
We truly appreciate you taking the time to share your feedback, Annika! We’re so glad to hear that Maria was able to assist you promptly and professionally. We’re proud of our team’s commitment to providing excellent service and will be sure to pass along your kind words to her. Wishing you all the best!
Very kind and friendly from Aimee B
By Lindsey
Response from SkinnyRx· Apr 17, 2025
We appreciate you taking the time to share your thoughts, Lindsey! It's wonderful to hear Aimee B was both kind and friendly. If you need anything else, we're always here to help!
I’ve used a GLp1 in the past with excellent success- been going through some injuries have slowed down my exercise
By Kat
Response from SkinnyRx· Apr 14, 2025
Thanks for sharing your GLP-1 success! Sorry about your injuries - they can be frustrating. Many find these medications helpful even during times of limited activity. Hope you heal up soon!
I choose Skinny RX based on this sites positive reviews, and like many getting my prescription was a simple process and getting everything shipped and started was relatively fast. However, around day 10 I submitted a request to switch to injectables from oral. Customer services was fast and friendly and I thought it was going to be such an easy and positive experience. Since then, March 27- Now, I have had to confirm the change on 4 separate occasions, even after I had already been told the prescription change was approved. I also was under the impression that I would be able to switch on month 2, knowing I would have to restart the month one dosage. I was informed yesterday that I wouldn’t be able to switch until month 3, even though I had offered to send my current supply back from the beginning. I saved for this and chose the 6 month option based off of that, now I have wasted two months of my time and money, and will still have to start over at a beginning dosage. Although customer service is quick to respond and very kind, this has been a frustrating and discouraging experience that I wouldn’t repeat. Just make sure you know what you want and clarify everything.
By Corina H.
Response from SkinnyRx· Apr 21, 2025
Thank you for sharing your experience with us. We genuinely understand your frustration with the prescription change process and the unexpected timeline for switching to injectables. Your feedback is valuable. While we aim to make transitions smooth, each medication change requires careful individual review by our medical team to ensure your safety. These multiple confirmations, though admittedly repetitive, help prevent errors with powerful medications that could potentially cause harm. We sincerely apologize for the confusion about the timeline. We should have been clearer about when switches are permitted within our treatment protocols. The three-month requirement isn't arbitrary but based on medical guidelines for monitoring how your body responds before changing delivery methods. We're sorry this has affected your planned treatment journey and budget. We'll use your feedback to improve our communication about program expectations and timelines. Though this experience hasn't met your expectations, your safety remains our highest priority. If you'd like to discuss options for your specific situation, please contact us directly so we can explore possibilities while maintaining proper medical protocols.
Anna was very helpful to me when I called about my shipment not showing up and was on top of getting that prescription sent out for me. She was very apologetic and was helping me every way possible. They have always been so nice to me when I have had to call them. Definitely have been helpful to me on my weight loss journey.
By Adrienne R.
Response from SkinnyRx· Apr 14, 2025
Wow, thanks so much for the amazing review! I'll make sure Anna hears your kind words - she'll be thrilled to know she made a difference. We truly care about supporting your weight loss journey and helping whenever you need us. It means a lot that you took the time to share this with us!
