SkinnyRxReviews of skinnyrx.com

Response from SkinnyRx· Apr 23, 2025

Thank you for your kind words about Cyr! We're glad they were able to assist you with your cancellation process in a helpful and respectful manner. We understand that financial circumstances change, and we appreciate you taking the time to share your positive experience. Should your situation change in the future, we'd be happy to welcome you back.

Response from SkinnyRx· Apr 23, 2025

Thank you so much for your kind words! We're delighted to hear about your positive experience with us, especially with Maria who helped adjust your billing date. Our team takes great pride in providing helpful service whenever questions or issues arise. We truly appreciate your feedback and look forward to continuing to serve you well!

Response from SkinnyRx· Apr 23, 2025

Thanks for your kind words about Travis! We're thrilled to hear he was so helpful during your visit. Our team works hard to provide great service, and I'll make sure Travis knows how much you appreciated his assistance.

Response from SkinnyRx· Apr 23, 2025

Thank you for taking the time to share your feedback about your recent experience with us. We're pleased to hear that our representative was willing to help, answered your questions, and demonstrated product knowledge. We sincerely apologize that you found our representative difficult to understand at times, and that their delivery sounded scripted. Clear communication is essential to providing excellent service, and we clearly fell short of our standards in this instance. Please know that we're taking your feedback seriously. We're implementing additional training to help our team communicate more naturally and clearly so you can feel fully confident in both the information you receive and how it's presented. If you have any other questions or concerns, please don't hesitate to reach out. We value your business and are committed to improving your experience with us.

Response from SkinnyRx· Apr 23, 2025

Thank you for your kind words about Ivy! We're delighted to hear she provided friendly and helpful support. Our team works hard to ensure every customer has a positive experience, and I'll make sure to pass along your compliment to Ivy and her supervisor.

Response from SkinnyRx· Apr 22, 2025

Thank you for the wonderful review! We're so happy to hear Aimee took great care of you. I'll pass along your kind words to her directly - feedback like yours really brightens our day! Don't hesitate to reach out if you need anything else in the future.

Response from SkinnyRx· Apr 22, 2025

Thank you for the wonderful review! We're so happy to hear Aimee took great care of you. I'll pass along your kind words to her directly - feedback like yours really brightens our day! Don't hesitate to reach out if you need anything else in the future.

Response from SkinnyRx· Apr 22, 2025

Just wanted to say a huge thank you for your lovely comments about Aimee B! It made our day to hear she took such good care of you, especially in explaining the differences between the shot and oil drops. We've shared your kind words with Aimee - feedback like yours really means a lot to our team.