SkinnyRxReviews of skinnyrx.com

Response from SkinnyRx· Jun 24, 2025

Hi there! Thanks for taking the time to leave us a review - we really appreciate your feedback! We're glad to hear the process went smoothly for you. We'd love to learn more about your experience with us if you have a moment to share. What went well, and is there anything we could have done differently to earn that fifth star from you? Your insights help us keep improving, so any additional details you're comfortable sharing would be wonderful. Thanks again!

Response from SkinnyRx· Jun 24, 2025

Thanks so much for the kind words! So glad Maria could help answer everything quickly. We're excited to have you getting started too - feel free to reach out if you need anything else along the way!

Response from SkinnyRx· Jun 25, 2025

Thanks for sharing your experience, and we're really sorry this happened to you. We totally get why you'd be frustrated about charges and the cancellation mix-up, though we do want to mention that we usually have pretty good records of all customer calls and cancellation requests. We looked through our system with the info from your review but honestly can't find an account that matches up. That might actually explain why there's been so much confusion about your cancellation and why we haven't been able to handle things properly on our end. We definitely want to fix this for you. If you can reach out to our customer service team with your full name, phone number, and the email you used when you signed up, we'll track down your account right away and get you all the details - your membership status, what charges went through, and records of any conversations. We really do take stuff like this seriously and want to get it sorted out as soon as we can actually pull up your account in our system. Email: [email protected] Phone number: 888-979-9580

Response from SkinnyRx· Jun 24, 2025

Thanks for the great feedback! I'm so glad Ericka was able to help you quickly and keep you in the loop. She'll be thrilled to hear this - we really appreciate you taking the time to share your experience!

Response from SkinnyRx· Jun 24, 2025

Thanks so much for the kind words about Cyr! He'll be so happy to hear this - sounds like he really took great care of you. We appreciate you taking the time to let us know!

Response from SkinnyRx· Jun 23, 2025

Thanks for the feedback! I'm glad the signup process was straightforward for you. The approval process can feel like a bit of a waiting game, but hang in there - you should hear back soon. Hope everything goes smoothly with your application!

Response from SkinnyRx· Jun 23, 2025

Thanks so much for the kind words! Sheila will be so happy to hear this - she really cares about taking good care of our customers. We appreciate you taking the time to let us know!

Response from SkinnyRx· Jun 23, 2025

Thank you for the kind words about Kristfaith! I'm so glad she could reschedule your delivery around your trip - we definitely don't want your shots sitting out unrefrigerated. I'll make sure she sees your feedback. Safe travels!