Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Fidel was amazing when I called in for customer service help. Handled everything very quickly and was so kind throughout the process.
By Taylor
Response from SkinnyRx· Jul 8, 2025
Thank you so much for this! Fidel is going to be so happy to hear this – he really does care about helping every customer. We're lucky to have him on our team and grateful you took the time to share your experience. Thanks for being such a wonderful customer!
They charged all at once!
By Jennifer D.
Response from SkinnyRx· Jul 8, 2025
We're sorry for any confusion about your order! When you placed your bundle order, the upfront billing with 2-month shipping intervals was outlined in our terms of service. We structure it this way to ensure you get the best possible deal on your medication. We'd love to help clarify anything or address your concerns directly. Please reach out to us - we're here to help!
Sheila from customer service was amazing. Very friendly and knowledgeable.
By AMBER B.
Response from SkinnyRx· Jul 7, 2025
We're thrilled to hear that Sheila provided you with such excellent service. She truly is a gem on our customer service team, and we'll make sure to pass along your wonderful feedback to her – it will absolutely make her day! Reviews like yours remind us why we love what we do. We're so glad we could help, and we look forward to serving you again in the future. Thanks again for choosing us!
I achieved my weight loss goal quickly and easily. The website and app were easy to use and my orders were timely. When I was ready to end my subscription, Maria was very helpful and ensured the process was efficient and ensured all my needs were met!
By Morgan L.
Response from SkinnyRx· Jul 7, 2025
Thanks for this amazing review! So happy you hit your weight loss goal and everything worked smoothly for you. Maria will be thrilled to hear you had such a great experience with her help too. Congrats on reaching your goal!
I started skinny rx 7 months ago - I started with the oral semiglutide. That gave me oral ulcers, I called skinny rx and they quickly changed me to injectables to questions asked, was extremely easy process. I never used more then .5mg weekly. I lost 30lbs easily and quickly. I went from 171 to 141/143. I highly recommend skinny rx. I have nothing but good things to say and I am so happy with my weight loss.
By James
Response from SkinnyRx· Jul 7, 2025
Thank you for sharing your story! We're so glad our team could quickly switch you to the injectable when you had issues with the oral form - that's exactly what we're here for. Your 30-pound weight loss is amazing, and it sounds like you found the perfect dose that worked for you. Stories like yours really make our day. Congratulations on your success, and thanks for recommending us to others!
I’m usually not one to leave reviews, but since all the good reviews focus exclusively on the customer service experience rather than the product, I felt the need to share. I ordered the oral semaglutide, and I’m not sure what was in the bottle, but it was entirely ineffective. I don’t only mean in terms of weight loss—it felt like there were no active ingredients in there from the start. Semaglutide dosage instruction start you out on .25 and gradually increase to .5 to .75 to mitigate side effects. As I felt absolutely no different (if anything hungrier?) after a week on .25, I cut the .5 week short and jumped go .75. Not a single side effect or positive effect. Nothing. I even tried upping to 1. Nothing. I even tried holding it under the tongue for longer to see if that helped it absorb. Nothing. It tasted nice, but again, if there were ever active ingredients in there to begin with, they seem to have denatured or been rendered inactive by the time the package arrived. So overall, the oral route semaglutide was a huge waste of several hundred dollars.
By Regina P.
Response from SkinnyRx· Jul 9, 2025
Thank you for taking the time to share your feedback, and we sincerely apologize for your disappointing experience. We understand how frustrating it must be to feel that the product didn't meet your expectations. While we're unable to locate an account with the information provided in your review, we'd like to address some general points about semaglutide that might help provide context for your experience. Semaglutide typically requires time to build up in your system before noticeable effects begin. In general, it can take 6-8 weeks to start seeing initial results, and for some individuals, it may take even longer depending on factors like metabolism, body composition, and individual response. The medication works gradually as it reaches therapeutic levels in your system. Additionally, semaglutide is most effective when combined with a balanced diet and regular exercise routine. The medication is designed to work alongside lifestyle modifications rather than as a standalone solution. We want to emphasize that our clinical team is always available to provide guidance and support throughout your journey. They can help address any dosing questions, discuss individual response patterns, and work with you to optimize your treatment plan based on your specific needs. If you'd like to discuss your experience further or explore potential solutions, we encourage you to reach out to our clinical team directly. We're committed to ensuring that every patient receives the support they need to achieve their health goals. Again, we apologize for any confusion or disappointment, and we appreciate you bringing this to our attention.
I was prescribed a 2.5mg dose of semiglutides and was charged accordingly. However, this was not what was sent. Instead I was sent 1.3mg dose and charged the same amount? They low dose you and charge full price. I would love to see a refund for getting almost half the dose I paid for! Month 1: Semaglutide / Glycine 2.5mg/5mg/mL prescription has been successfully ordered.
By gia B.
Response from SkinnyRx· Jul 11, 2025
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with your recent order. After reviewing your case and the prescription documentation you provided, we can confirm that the correct dosage was dispensed as prescribed. We made several attempts to reach you by phone to discuss this matter, but were unable to connect due to voicemail limitations. We appreciate that you remained responsive via email, which allowed us to continue working toward a resolution. As we communicated in our previous email correspondence, a temporary system glitch affected several patients' orders, specifically causing syringes to be omitted from shipments. We have issued partial refunds to all affected customers to compensate for the missing components of their orders. This technical issue has since been resolved, and we have implemented additional safeguards to prevent similar problems in the future. We value your business and understand how important it is to receive complete, accurate orders. If you have any remaining questions or concerns about your order or our services, please don't hesitate to contact us directly. We're committed to ensuring your experience with us meets the high standards you expect and deserve.
Kristfaith was an awesome help! Highly recommend!
By Elizabeth S.
Response from SkinnyRx· Jul 7, 2025
It was truly a pleasure helping you, and we're thrilled that you had such a positive experience. Your recommendation means the world to us - reviews like yours are what motivate our team to keep delivering our best work every day. We're always here if you need anything else in the future. Thanks again for taking the time to share your experience!
