Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Just starting so I will have to do a review in a few months.
By Denise Dennehy H.
Response from SkinnyRx· Jul 14, 2026
Thanks so much for giving us a try! We're glad to have you on board and can't wait to hear how things are going once you've had more time with us. Feel free to reach out anytime if you need anything in the meantime, we're here for you!
Aimee B. help me with it and was easy to follow all the steps, thank you Aimee B.
By AJ
Response from SkinnyRx· Jul 14, 2026
Thank you for the kind review! So glad Aimee B. made it easy for you every step of the way. We'll definitely pass this along to her, she'll love hearing it!
AIMEE B. Great service! Thanks for your help!
By Customer
Response from SkinnyRx· Jul 14, 2026
Thank you so much for the kind words! We're so glad Aimee was able to help and give you a great experience. We'll be sure to pass along your feedback to her, she'll love hearing it. Thanks for taking the time to leave a review!
Michael Cavalier was very helpful and through throughout our conversation. He was able to answer my questions promptly and provide me with various alternatives if not suitable. He has great patience, very attentive and enjoys his work. He is very passionate in what he does and should be promoted. He exceeded my expectations in customer service. You rock Michael, thank you for helping start my weight loss journey!
By Alex A.
Response from SkinnyRx· Jul 14, 2026
Thank you for the awesome review! Michael really does go above and beyond, so glad he could answer your questions, walk you through your options, and make the whole process easy. We'll be sure he sees this (and the promotion shoutout!). Congrats on starting your weight loss journey, we're cheering you on!
Skinny RX has been a life changer - I’ve lost 40lb on the 6 month plan- food noise was reduced and I was seeing an average about 1-3lbs weight loss per week. You have to maintain a high protein diet and I used Factor for 2 meals of the day and drinking plenty of water. Mariz has been great talking to when my in person doctor saw my transformation and great blood work they advised that they could put me on GLP medication covered through insurance which I wasn’t aware of but anyone wanting to try Skinny Rx give them a try - all documentation and procedures were done through the app.
By Bryan P.
Response from SkinnyRx· Jul 14, 2026
Wow, 40lb in 6 months is amazing, and that steady 1-3lbs a week shows how much work you put in with the high protein diet and Factor meals. So glad Mariz made things easy, and huge congrats on the blood work impressing your doctor too. Thanks for sharing your journey and for the recommendation!
Really appreciate the concern and follow up. Anna listened carefully and was engaging
By Beth C.
Response from SkinnyRx· Jul 13, 2026
Thanks so much for sharing this! We're really glad Anna took the time to listen closely and make sure you felt heard. We'll be sure to pass along your kind words to her, it'll mean a lot. Thanks again for the feedback and for being part of our community!
Paul did a great job assisting me through my process!
By Customer
Response from SkinnyRx· Jul 13, 2026
Thank you so much for sharing this! We're thrilled to hear Paul took great care of you throughout the process. We'll be sure to pass along the kind words, he'll love hearing it. Welcome aboard, and thanks again for the shoutout!
You are forced into a bundle purchase of 6 months. Over $1600 invested for a medication that does absolutely nothing. Took the Oral terzepitide for 90 days and gained 15 lbs. I explained this to them through the chat and the useless responses didn't help at all. Told me that because they had already shipped my second 90 day supply, no refunds are allowed. From what I've read in other reviews, it sounds like thats just an excuse since they wouldn't refund for nonshipped medication either. They just basically stole $1600 from me and had the nerve to offer me a 25% discount on a renewal. Making it cheaper wont make it work any better. Customer service 0 stars. Solution 0 stars. I do not recommend dealing with these thieving hacks.
By j R.
Response from SkinnyRx· Jul 13, 2026
Thank you for sharing this feedback, we're sorry to hear the results weren't what you were hoping for. We take concerns like this seriously and want to look into it, but we were unable to locate an account under the name used for this review, so unfortunately we can't investigate your specific situation from here. If you purchased through SkinnyRx, please reach out to us directly so we can pull up your account and take a real look at what happened, both with the billing and the medication itself. Our sign up process is very transparent and outlines exactly what you're purchasing, so we're happy to walk through that together and clear up any confusion. It's also worth noting that everyone's body responds differently, and sometimes switching medications can make a real difference. Without being able to see your account though, we can't speak to your specific case. Please give us a call at 888-979-9580 so we can better understand and address your concerns.
