SkinnyRxReviews of skinnyrx.com

Patricia made me feel welcome from the start. Fantastic first interaction with this company. Thank you!

1. It doesn’t work. After 3 months on this medication there has been zero progress, only side effects. 2. They sent my first refill to the wrong address in a different state so I had to skip several days when you are supposed to take it daily. This contributed to the lack of progress. The address it went to isn’t even on file so my sensitive medical information was sent to a stranger and it took several days for the corrected shipment to reach me. They could not tell me how this happened since the only address I have on file the correct address. 3. I have been trying for 3 days to get my subscription cancelled and a refund for the remainder of the subscription that I will not be using. They told me I can’t get a refund even though the website stated I could when I signed up for it. They changed the verbiage on the site since I signed up and are applying this new policy to me even though it stated that refunds were available when I signed up and they still have not canceled my subscription. I emailed and they just offered a discount for the next refill. I called the number and they said I had to speak to a clinician and can no longer get a partial refund. I spoke to the clinician and she said she would let them know. I emailed again and they still will not cancel it. It should not be this difficult to cancel the subscription and I am owed a partial refund when the policy stated you can cancel at any time and get refunded for unfilled units, especially when my refill was sent to the wrong address in the wrong state and now a stranger has my sensitive health information. This company is unethical and they do not deliver their promises. They lied about how well it would work, they lied about how easy it is to cancel. They changed the refund policy after I signed up and are applying this new policy to me. They sent my medical information to a stranger’s address and they still are refusing to cancel my account. Don’t make the same mistake I did and don’t give this company your money.

Amazing support and customer care. Aimee B is who has helped me. She has been sure to answer any and all questions I have had and made sure she stayed in contact with me letting me know she is available if I need anything or have any further questions or need assistance. I am so happy I started my journey with Skinny Rx! I would highly recommend them!!! Thank you all at Skinny Rx for everything!!!

Quick shipments and customer service readily available.

Aimee B was super helpful and reassured me that I would be in their capable hands while starting this new journey!

Sheila was incredibly helpful and very patient. Just finished onboarding with Christian and I must say everyone has been incredibly responsive and helpful. Looking forward to getting started!

I am writing this to thank Shiela for her excellent customer service this morning. I have been on about 8 phone calls with Customer Service and a representative from the Clinical Team to switch from injectable Semiglutide to the oral tablet. This has taken about 2 weeks. I am happy to report that Sheila was able to switch my medication, my shipping address and able to answer questions also. She was very efficient and courteous..

Kristfaith was absolutely wonderful and explained everything thoroughly and answered any questions I had. Looking forward to working with skinny RX and getting back to a healthy weight.