Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
They make it easy to get the medication you need.
By William K.
Response from SkinnyRx· Sep 5, 2025
Thank you so much for taking the time to leave this wonderful review! We're thrilled to hear that we've made your experience easy and straightforward. Making healthcare accessible and convenient for our customers is exactly what we strive for every day. Your feedback means the world to us!
The customer service I think is the best part of this company!!!! Top Tier!! They have no problem canceling product when you no longer want or need it! Hassle Free and they even try to give u discounts before completing cancellation. Maria was awesome with assisting me with my needs but I’ve dealt with multiple agents there and they have all been professional knowledgeable and helpful!!
By Nicole C.
Response from SkinnyRx· Sep 5, 2025
Wow, thank you so much for this amazing review! 🙌 We're so happy Maria and the team took great care of you. Your kind words absolutely made our day, and we'll definitely share this with Maria - she's going to be thrilled! Thanks for being such an awesome customer!
If I could leave no star I would. Not only did they charge me immediately without me ever speaking to a medical provider. They said I needed to speak to a medical provider for my state and then had a non-medical provider that spoke broken English from a script call me, who then tried to sell me a medication that I did not request and would not ever request. They did not have on file the actual request. I’ve been asking for two weeks for a refund with absolutely no assistance. Avoid this business at all cost! Completely unprofessional, totally fly-by-night, trying to profit off of other people‘s wellness issues. Update: The below response is an example of the fact that they are willing to deceive the public. They are well aware of the issue - I have made several dated and timed specific request to their customer service department all the way up the chain. I have their phone calls, voicemails and portal messages logged and dated. As well as their emails. I have been requesting a refund from the beginning and still have not received any positive outcome. They did offer me 10% off.😂
By Regret
Response from SkinnyRx· Sep 5, 2025
We sincerely apologize for your negative experience and take these concerns seriously. We're unable to locate an account under your Trustpilot username to investigate this matter. To clarify, our clinical team does not make outbound sales calls - they only speak with customers who have existing orders and contact us with questions. Based on your description, this may be confusion with another company, as it doesn't match our standard procedures. However, we'd like to investigate and resolve this if there was an issue with our service. Please provide your name and email address so we can locate your account and address your concerns appropriately.
I had an awesome representative to help me over the phone when I called to ask about ordering a product. Michael Cavalier was very helpful and full of knowledge and answered all of my questions before taking my order .
By Customer
Response from SkinnyRx· Sep 5, 2025
Thank you so much for this wonderful feedback! We're thrilled to hear that Michael provided you with such excellent service. He truly is knowledgeable and dedicated to helping our customers make informed decisions. We'll make sure to share your kind words with Michael - it will absolutely make his day! We appreciate you taking the time to recognize his great work.
Kristfaith was great to talk to!
By Lindsay
Response from SkinnyRx· Sep 5, 2025
Thank you so much for the wonderful feedback! We're thrilled to hear that Kristfaith provided you with great service. We'll be sure to share your kind words with her - it truly makes our day to know our team members are making a positive difference. We appreciate you taking the time to leave this review!
Very upbeat and encouraging. Knowledge
By Customer
Response from SkinnyRx· Sep 5, 2025
Thank you so much! This absolutely made our day! 😊 We're thrilled our team's positive energy came through. Your kind words mean everything to us and keep us motivated to bring that same enthusiasm every day. Thanks for being awesome!
Cheri was amazing! Answered all of my questions
By Customer
Response from SkinnyRx· Sep 5, 2025
Thank you so much for the wonderful feedback! We're thrilled to hear that Cheri provided you with excellent service and was able to answer all your questions. We'll be sure to share your kind words with her - it truly makes our day to hear when our team members go above and beyond for our customers.
Aimee B is the best!!! Honestly, the best customer service I’ve had for any online provider of anything!
By Kate G.
Response from SkinnyRx· Sep 5, 2025
Thank you so much for this wonderful feedback! We're thrilled to hear that Aimee provided you with such exceptional service. She truly is amazing, and we'll make sure to share your kind words with her - it will absolutely make her day! We're so grateful to have customers like you and appreciate you taking the time to recognize outstanding service.
