SkinnyRxReviews of skinnyrx.com

Response from SkinnyRx· Sep 17, 2025

Thank you so much for the wonderful feedback! We're thrilled to hear that Aimee provided such excellent service with her professionalism, efficiency, and product knowledge. We'll definitely share your kind words with her - reviews like yours truly make our day! Thanks for taking the time to leave this review!

Response from SkinnyRx· Sep 17, 2025

Thanks so much for this! Aimee will be thrilled to hear she made your day easier. We're lucky to have her on the team. Really appreciate you taking the time to share this!

Response from SkinnyRx· Sep 17, 2025

We sincerely apologize for any inconvenience you experienced. Our intake form and signup process clearly states that once a bundle order is placed and shipped, we cannot process cancellations or refunds. This policy allows us to secure the best discount pricing by paying for medications upfront. We can see your order was shipped and delivered before the cancellation request was made. While this policy is outlined in our terms and conditions agreed to at signup, we understand your frustration. Please feel free to contact our customer service team directly if you'd like to discuss your situation further. We appreciate your feedback and apologize for any confusion.

Response from SkinnyRx· Sep 17, 2025

Thank you so much for the kind words! We're thrilled you had a great experience with us. Your feedback means the world to our team, and we look forward to serving you again soon. Thanks for choosing us!

Response from SkinnyRx· Sep 17, 2025

Thank you for taking the time to share your concerns, and we sincerely apologize for any confusion or worry this experience has caused you. We want to address your concerns directly: After investigating your account, we can confirm that you received the correct medication as prescribed. We understand the tablets may not have matched exactly what you saw in our marketing materials, and we apologize for that discrepancy - we're looking into updating our imagery to better reflect the actual product. Regarding the effectiveness timeline, we completely understand your concern about not seeing results after 5 days. However, it's important to know that with any weight management medication, results typically don't become noticeable until 3-4 weeks of consistent use, and this can vary significantly from person to person. The medication works gradually, especially when combined with a healthy diet and regular exercise. We truly apologize for any confusion this situation has caused. Your health and peace of mind are our top priorities, and we take all concerns seriously. If you have any additional questions or need further assistance, please don't hesitate to reach out to us directly. We're here to help and ensure you have the best possible experience with our service.

Response from SkinnyRx· Sep 17, 2025

Thank you so much for the kind words about Anna! We're thrilled she made everything easy and clear for you. Feedback like this really makes our day, and I know Anna will be so happy to hear it. We appreciate you taking the time to share this - thanks again!

Response from SkinnyRx· Sep 16, 2025

We're thrilled to hear that Erwin was able to help resolve your issue. He'll be delighted to know his efforts made such a positive impact. Reviews like yours truly make our day and remind us why we love what we do. We appreciate you taking the time to share your experience, and we look forward to continuing to provide you with excellent service!

Response from SkinnyRx· Sep 16, 2025

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to provide you with the knowledgeable support you needed. Your feedback truly makes our day and motivates us to keep delivering the best service possible. We appreciate you choosing us and look forward to serving you again!