Erwin was very kind and helpful.
Erwin was very kind and helpful.
By Michelle R.
Response from SkinnyRx· Oct 13, 2025
Thank you for sharing great to hear Erwin was kind and helpful during your experience!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Erwin was very kind and helpful.
By Michelle R.
Response from SkinnyRx· Oct 13, 2025
Thank you for sharing great to hear Erwin was kind and helpful during your experience!
Aimee B provided a great customer support explaining all the details and guiding through the whole process flawlessly
By Customer
Response from SkinnyRx· Oct 13, 2025
Really glad Aimee B. took the time to walk you through everything and make the process so smooth.
AIMEE B. is easy to talk with
By ERICA K.
Response from SkinnyRx· Oct 13, 2025
Appreciate you sharing that sounds like Aimee B. is great to chat with and made the conversation easy and comfortable!
Maria was very thorough and friendly in reviewing all the information needed to make this process easy! I appreciated her explaining all the details and managing my expectations. Although I have not started with any products, Maria was helpful in the onboarding call. Thank you!
By Carol
Response from SkinnyRx· Oct 13, 2025
Thank you for sharing this! It’s great to hear Maria took the time to walk you through everything and set clear expectations. Even before getting started, it sounds like she made the onboarding process easy and reassuring.
michael was great
By Janda
Response from SkinnyRx· Oct 13, 2025
Thanks for sharing great to hear Michael made your experience a good one!
The fact that Erwin was patient and knowledgeable made my conversation with customer service a great one.
By Customer
Response from SkinnyRx· Oct 13, 2025
Thanks for sharing this Erwin’s patience and knowledge really do make a difference, and it’s great to hear your experience with customer service was such a positive one!
I tried to purchase online but I kept on getting an error message at payment. I have been trying to purchase for few days using different credit card payments. So, I emailed support and and it took 3-4 days to get back to me so out of frustration, I called. ERWIN was on the phone with me for at least 20 minutes trying to resolve this issues. All I wanted was to purchase Tirzepatide Tablets. Long story short, ERWIN helped me order the tablets I wanted. He was super helpful and was able to achieve solving my problem which was not being able to purchase. He was very patient and very helpful. So glad ERWIN was able to help me. Thank you ERWIN for resolving my issues and let alone, working on Sunday! As for the Tirzepatide Tablets, I cannot comment on it because I have not receive them or tried them yet. I hope it will aid my weight loss. We shall see. I was not approved for the Tirzepatide tablets.
By Mike M.
Response from SkinnyRx· Oct 13, 2025
Thank you for sharing your experience. We’re glad Erwin took the time to stay on the phone, troubleshoot the issue, and help place your order his patience and dedication truly reflect the level of service we aim to provide. We’re sorry to hear there were delays and that you ultimately weren’t approved for the Tirzepatide tablets. If you’d like, our clinical team can review alternative options that may still support your goals. Please don’t hesitate to reach out we’re here to help you find the best path forward.
Very helpful
By maggie F.
Response from SkinnyRx· Oct 13, 2025
Thanks for sharing great to hear Sheila and Kristfaith were both so helpful during your experience!