Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
The support team replied fast and helped me right away. Great experience.
By Trevor
Response from SkinnyRx· Oct 16, 2025
Thank you so much for taking the time to share your experience! We're thrilled to hear our support team was able to help you quickly. That's exactly what we strive for—getting you the answers you need without the wait. Your kind words really made our day, and we'll be sure to pass them along to the team. We're here whenever you need us! 🙂
Maria was friendly
By amanda V.
Response from SkinnyRx· Oct 15, 2025
Thanks for the feedback! We're glad Maria made your experience a positive one. We'll be sure to let her know!
AIMEE B Was knowledgeable and helpful through the whole process. Was willing to work with my schedule to help me get set up again. Did a great job.
By Madison
Response from SkinnyRx· Oct 15, 2025
Thanks so much for the kind words! We're so glad Aimee was able to help you get set up and work around your schedule. We'll make sure she sees this—she'll really appreciate it!
They listened. I still wish the prices were better, though.
By Customer
Response from SkinnyRx· Oct 15, 2025
We really appreciate you taking the time to leave a review! We're glad we could help, and we hear you on the pricing—we're always working to provide the best value we can. Thanks for being with us!
Kristfaith was a great help with my subscription. In a matter of a few minutes she helped me completely. I appreciate great customer service!
By wendy H.
Response from SkinnyRx· Oct 15, 2025
Thanks so much for this! We're so glad Kristfaith was able to help you quickly. We'll make sure she sees your kind words! We appreciate you being part of the SkinnyRX family!
Erwin was great in resolving my order issue. Nice service.
By RJ
Response from SkinnyRx· Oct 15, 2025
Thanks for the feedback! We're so glad Erwin was able to help sort everything out for you. We'll make sure he knows you appreciated his help! Thanks for choosing SkinnyRX!
Horrible! No physician consult, they just take your money and send out some pills that look like tic tacs in a non-pharmacy looking purple bottle. They shipped out this medication even AFTER I called and asked them to hold off because I didnt have enough information to decide on the GLP1 oral medication or not. I asked if a member from their clinical team could give me a call, I was assured that someone would call me and nothing would be shipped to me yet. Two days later a box of pills, 3 months supply all at once, showed up at my door. I've called, emailed, they keep saying there is nothing they can do for me. I will NEVER take the pills that were sent, they dont look safe, but sadly i'm stuck paying over $1000. This was a total scam. PLEASE BEWARE
By Andrea P.
Response from SkinnyRx· Oct 16, 2025
We're really sorry you had this experience. It sounds like there was a communication breakdown. Our medications are legitimate prescriptions reviewed by licensed providers, even though the packaging looks different than you might expect. We understand your concerns, though. Unfortunately, once medication ships, we can't offer refunds—we're not able to accept returns on prescription medications per our Terms and Conditions. We can absolutely cancel your subscription going forward, though. Since we only have your first name from this review, we can't pull up your specific account. Please reach out to our support team with your full information if you haven't already and we can try to assist best way we possibly can while still remaining within the company protocol. Thank you!
The Sales Representiive (Phil) was friendly and knowledgeable. Ashley in Sales was VERY helpful and efficient. They both made me feel like I am dealing with a reputable company. Thank you for hiring quality people!
By Betsy
Response from SkinnyRx· Oct 15, 2025
Thank you so much for this! We're thrilled Phil and Ashley took such great care of you. We'll make sure they both see your kind words—they'll be so happy to hear this! We're lucky to have great people on our team, and we're glad it shows. Thanks for being part of the SkinnyRX family!
