JM solved my problem after three…
JM solved my problem after three ignored emails
By Kd
Response from SkinnyRx· Oct 17, 2025
Thank you for sharing your feedback. We're glad JM was able to help resolve your issue, though we sincerely apologize that it took three emails before you received a response. That's not the experience we want for our customers. We'll be reviewing our communication processes to make sure emails don't fall through the cracks in the future. We appreciate your patience and for giving us another chance to make things right.




