Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Mary was very helpful, polite and courteous. She was truly a pleasure to work with. Five stars for Mary!
By Candice D.
Response from SkinnyRx· Sep 8, 2026
Thank you so much for the kind words! We'll be sure to pass this along to Mary — she'll be thrilled to hear it made your day as much as it made ours. Thanks for taking the time to share, and for being such a great customer to work with!
Thank you so very much for all your help xoxo
By Christine P.
Response from SkinnyRx· Sep 8, 2026
Thank you so much for the kind words — it truly made our day! We're so glad we could help, and we're always here if you need anything. Take care!
Aimee was one of the best customer service agents I've spoken to in awhile. She explained everything in detail and had a very cheery disposition. She was very pleasant and quick!
By Customer A.
Response from SkinnyRx· Sep 8, 2026
Thank you so much for this wonderful feedback! We're thrilled to hear Aimee took such great care of you — her thoroughness and positive energy are exactly what we love to see. We'll be sure to pass along your kind words to her and the team. Thanks again for taking the time to share this!
Aimee B was extremely helpful resolving a payment issue with me. She made customer service so simple and pain-free to find the solution, and I really appreciated how friendly and helpful she was every step of the way. Thanks again, Aimee B!
By Harvey G.
Response from SkinnyRx· Sep 8, 2026
Thank you so much for the kind words! We're thrilled to hear Aimee made the process so smooth and pain-free for you. We'll be sure to pass along your compliments to her — she'll be so happy to hear it. Thanks again for taking the time to share this!
She explained everything thoroughly and professionally.
By Judy B. B.
Response from SkinnyRx· Sep 8, 2026
Thank you so much for the kind words! We're so glad you had a great experience and that everything was explained clearly. We'll be sure to pass along your compliment to the team — it means a lot to us.
I ordered a 1- month supply for 99.00 was charged immediately 1173.90 tried to call and cancel this for a refund and have money replaced to my account. Received several emails saying I couldn’t cancel which is totally unacceptable and incorrect! The system automatically reverts your order to what is recommended. Had to call my bank to file a dispute. Then finally spoke with someone 15 hours later and was told it had already went to the pharmacy despite emailing cancel five minutes after placing order noting error. Insanity. Don’t order from this company unless you want or can pay for their mistakes which they don’t take accountability for ! Disgusted
By Melanie H.
Response from SkinnyRx· Sep 9, 2026
Hi there, thank you for sharing your experience and we're sorry to hear about the frustration. We take feedback like this seriously and did attempt to reach out to you regarding your order. We'd like the chance to look into what happened and make things right — please give our support line a call at your earliest convenience so we can assist you directly. We're here to help.
Abigail made the process easy, smoothly and quickly. Very professional.
By Customer
Response from SkinnyRx· Sep 8, 2026
Thank you so much for the kind words! We're thrilled to hear Abigail made the process easy and smooth for you. We'll be sure to pass along your feedback to her — it'll definitely make her day. Thanks for choosing us!
AIMEE B gave exceptional customer service. Thank you so much!!!
By Lydia W.
Response from SkinnyRx· Sep 3, 2026
Thank you so much for the kind words! We'll be sure to pass this along to Aimee — she'll be thrilled to hear it made your day. We're so glad you had a great experience with us!"
