Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Sam (Psalm)was excellent in assisting me with an account issue. Very knowledgeable with quick service.
By Donna R.
Response from SkinnyRx· Jan 26, 2026
Thanks so much for the kind words! Sam is awesome, and we're so glad they could help you out quickly. We'll definitely let them know you appreciated their help!
Aira was friendly, professional and efficient, and solved my issue quickly.
By Anna D.
Response from SkinnyRx· Jan 26, 2026
Thank you so much for the kind words! We're thrilled to hear that Aira was able to help you out quickly and professionally. We'll make sure to pass along your feedback to her – it'll absolutely make her day! Thanks for being a valued member of the SkinnyRx community.
I ordered oral Tirzepatide. It had ZERO affect on my appetite and here's why...the FDA has NO approval for a brand name or generic Tirzepatide medication, only oral Semagultide. So, SkinnyRX is simply compounding vitamins into their "oral Tirzepatide" and telling you it will help you lose weight. A total SCAM! Here's my additional response to SkinnyRX's response to my truth statement about their "medications." SkinnyRX has an AI automated response to all of my 6 back and forth requests for evidence and research studies that they claim to have PROVING that oral Tirzepatide is effective for weight loss. I'LL STATE THIS AGAIN...THERE IS NO SCIENTIFIC EVIDENCE SHOWING THAT ORAL TIRZEPATIDE HAS ANY POSITIVE AFFECT ON REDUCING APPETITE. And this is why the FDA has not approved ANY oral Brand name Tirzepatide for Elly Lilly or any other pharmaceutical company. Skinny RX is a SCAM, SCAM, SCAM! Jennifer Caravella, Montello, WI. And this response came from SkinnyRX this morning, when I requested copies of 1. research studies showing that oral Tirzepatide reduces appetite/causes weight loss and copies of the ingredients in their oral Tirzepatide pill that they sent me. Erwin, Care Team Member said, "Thank you for your patience. According to the pharmacy: We are not required to do lab testing on our products." WHAT A JOKE! DON'T WASTE YOUR MONEY ON SKINNYRX, FOLKS!!!!
By Jennifer
Response from SkinnyRx· Jan 26, 2026
Thank you for sharing your feedback. We understand your frustration, and we'd like to clarify a few important points about our compounded oral tirzepatide. We're sorry to hear you didn't experience the appetite suppression you were hoping for. Individual responses to medication can vary significantly, and what works well for one person may not work the same for another. This is true for both compounded and FDA-approved medications. If you'd like to discuss your experience further or explore other options that might work better for you, we'd be happy to help. Our team is always here to support you in finding the right approach for your weight loss journey. Please feel free to reach out to us directly so we can assist you. We appreciate you giving us a try and wish you the best in reaching your goals.
Overall I had a great experience with SkinnyRX. I never had any problems with my prescription or the effectiveness of the medication. The packages were always very well packed and instructions were always clear. I was charged for another six-month bundle and I had intended to cancel before I was charged again. I worked with Dhary who was very professional and advocated for me to get a refund, which I did. I will use SkinnyRX again for future needs!
By Joy W.
Response from SkinnyRx· Jan 26, 2026
Thanks so much for this! We're really glad the medication worked well for you and that Dhary was able to help sort out the billing issue. We appreciate you and hope to see you again when you're ready!
I had some different circumstances with timelines and medication needs and Erwin, and others were extremely polite and helpful in such a quick manner!
By S S.
Response from SkinnyRx· Jan 26, 2026
Thanks so much for this! We're really glad Erwin and the team could help you out quickly. We know everyone's situation is different, and we love being able to adapt when needed. Erwin will be so happy to see this!
This team has been very helpful and has made my weight loss journey so much easier! Always there to answer my questions 24/7 with out any issues!! Truly a pleasure to be going through this journey with this team 💯
By Jennifer M.
Response from SkinnyRx· Jan 26, 2026
This made our day! 💙 We're so happy to be part of your journey and that our team has been there when you need us. Your success is what it's all about - keep up the amazing work! 🎉
Aire was very helpful fixing the order difficulties, it only took about 5 minutes. I wish all support personnel were are helpful as she was, life would be so much easier when having to call companies.
By Bridget
Response from SkinnyRx· Jan 26, 2026
Thanks so much for the kind words! Aire is awesome, and we're so glad she could help you out quickly. We'll definitely let her know you appreciated her—she's going to love hearing this! Thanks for choosing SkinnyRx!
I had a very disappointing experience with SkinnyRx. I was prescribed tirzepatide tablets and was told they were essentially comparable to injectable versions. After completing the program, I saw no results. When I asked about switching to injectables, I was told I would need to start over entirely at a low baseline dose (2 mg daily for a full month), which felt unreasonable given the time and money I had already spent. A clinician later told me that meaningful results typically aren’t seen until at least six months in—this directly contradicts how the program is marketed on their website. After switching to injectable tirzepatide through a different provider, I saw measurable weight loss almost immediately, which reinforced that the issue was not my expectations or compliance. I requested a refund twice due to lack of results and feeling misled. Both requests were ignored, and instead I was repeatedly encouraged to purchase additional products. This experience felt misleading, expensive, and dismissive of valid concerns. I would strongly encourage anyone considering this service to read the fine print carefully and ask very specific questions before committing.
By Sara H.
Response from SkinnyRx· Jan 26, 2026
Thank you for sharing your feedback. We're sorry to hear you didn't have the experience you were hoping for with our program. We want to address a few points to provide clarity. Our tirzepatide tablets are a compounded formulation that works differently than injectables, and while some patients see results quickly, others may take longer depending on individual factors like metabolism, lifestyle, and adherence to the program. Weight loss is not instantaneous with any medication, and results can vary significantly from person to person. Regarding dosing, when switching between different formulations or delivery methods, it's standard medical practice to start at an appropriate baseline dose to ensure safety and monitor your body's response. This isn't unique to SkinnyRx—it's a clinical guideline followed across telehealth providers. As for refunds, our policy is clearly outlined during enrollment: because we provide prescription medications that are customized and compounded specifically for each patient, we are unable to offer refunds once treatment has begun. This is standard in the pharmaceutical industry and is explained upfront to ensure transparency. We're genuinely glad to hear you found success with another provider, as your health and results are what matter most. We always encourage open communication with our clinical team if expectations aren't being met, and we're here to support our patients in finding the right path forward. We appreciate you taking the time to share your concerns and wish you continued success on your health journey.
