Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
180 reviews
Impressions Online BoutiqueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe.Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience.If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Impressions Online Boutique (shopimpressions.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
180 approved reviews, newest moderated first
Very positive review here! AWESOME CUSTOMER SERVICE! Quality is number 1! I’ve never found such cute things online. They really are the real thing when you get them. As advertised! What a pleasant surprise!
By Kerrie Spann D.
Beautiful, true to size, good quality and well priced clothing! The customer service is above and beyond. Love them!
By Lindsey
Excellent customer service. They are super quick to respond… many times within minutes when I have had questions. Boutique quality clothes. Shipping is usually done same day that I order. They make returning an item easy and painless. I love Impressions!
By Meredith M.
Cute stuff, and the turnaround time was good. However, VERY pricey for the quality of the items. 1 of 3 items that I bought was a completely see through dress. Like I can see through the front AND back of the dress while holding it up. The other two were very thin quality shirts.. Very POOR quality
By Katy O.
Not bad but not amazing quality clothing. Some where in between. I got a pair of denim shorts a year ago and they have still held up. However be wary of their tanks, as the one I have has fallen apart and that is with never putting them in the dryer. Some of the stuff looks better in the photos than when I got it. Over all I would recommend doing business with them again. I just think I will avoid the lace items and tanks. Stick to denim and their blouses and dresses and you won’t go wrong.
By HannahsAdventures
Wow, great customer service. Dana was so prompted on responding to my emails. Literally within minutes. Thank you again Dana.
By Laura C.
Amazing customer service!!! Ordered, then realized I ordered the wrong thing. I emailed and asked if they could cancel before shipped, it was done right away. Hard to find that kind of customer service these days.
By Jessica
This company is AWESOME!! I have placed so many order with Impressions. I have NO complaints. Their turnaround time is the BEST! The customer service is the best I've seen in a long time. I used to love going to the mall/boutiques shopping every chance I had but now I have no desire to. They have top quality clothing! If I receive something that I just don't care for or doesn't fit me well then NO PROBLEM easy returns/refunds in a matter of a few days.
By Lisa W.
Response from Impressions Online Boutique· Apr 27, 2021
Thank you, Lisa! We always strive to make our customer shopping experience as easy as possible and we look forward to serving you again in the future!
