Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,064 reviews
ResMed ShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
Service was quick efficient and seamless from start to finish. The prescription was taken care of from my doctor's office email responses were prompt and I received my Resmed mini prior to my trip out of town. Thank You Resmed!
By Doris K.
Customer advocate was very helpful and understanding. She was ready to make things right.
By Josie M.
I needed a travel Cpap to replace the one I had. I had a short timeframe before I left. Everyone worked to get me a system to use traveling and again after return when I had some fit problems witht eh mask everyone I talked to worked to solve the problem quicklyu. Well done to all.
By Robert C.
Ty and Racheal really helped me get the mini on time for my trip. Both are fantastic
By Hale H.
Very efficient and straight forward
By Alexander C.
I dered a miniCPAP from my local supplier of CPAP equipment. The mniCPAP is so so loud I can't sleep with it. My husband says it's awful and he doesn't want me to use it when we travel and share the room. I was over $1000 and I can't use it. I wanted to order the humidifier pads for it. They are out of stock and require a prescription from my Dr. The office thought I was crazy when I asked for the script. I had assume I could use the miniCPAP, but it's doubtful.
By Rosanne
Response from ResMed Shop· May 11, 2023
Hi there, My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
Rachel was on top of it for me and guided me to the correct travel cpap.
By Alyce K.
Easy transaction, ready to navigate site, fast shipping
By STEPHEN F.
