Excellent service
Excellent service
By Michael R.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,064 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
Excellent service
By Michael R.
Quick service. Quickly resolved double billing issue. Very professional contacts with personal contacts to submit the order. The Mini Res equipment is awesome to use and allows easy packing and traveling. Thank you
By Robert A.
Great product and there was plenty of information on the website to help with choosing an appropriate mask .
By David
Purchase refills elsewhere as it seems pretty ridiculous to have to provide prescription for refills that you already have on file for my purchase of the Miniair travel CPAP
By Robert van S.
Response from ResMed Shop· May 16, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
Way too many people putting their input on a simple sale of a travel CPAP even though I had a prescription from my doctor. Not to mention that I already have two full size CPAP's that send my sleep info to you. The only person to do a great job was the lady who took my order and then expedited the unit to me the day before I had to travel. The rest of the experienced was terrible. Too many people trying to justify their jobs with ZERO communication with me. Poorly run order processing and fulfillment.
By Craig F.
Response from ResMed Shop· May 16, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
Timely delivery of the AirMini- need it for travel to Scotland soon. Thank you!
By CKG
I did not like billing credit card way before shipment
By John T.
Response from ResMed Shop· May 15, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!
The wrong equipment was sent for my air mini. It did not work with my full face mask.
By Chauncey B.
Response from ResMed Shop· May 15, 2023
My name is Janeil and I am with the ResMed Shop Customer Support Team. We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further. Please let us know if you have any additional comments or questions!