Great Service
Getting a CPAP machine can be complex, but the ResMed shop helped me through it, and provided status reports along the way. A great product from the leading company .
By Christopher
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,064 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
Getting a CPAP machine can be complex, but the ResMed shop helped me through it, and provided status reports along the way. A great product from the leading company .
By Christopher
Machine functions well except for Bluetooth connection for data upload. Also, need to purchase special tubes and humidifier tabs direct making Medicare coverage all but impossible
By H W.
Everyone was very helpful. The process was very well organized and efficient.
By John R.
Fast and easy
By Marc A.
It was quick and easy process from order to delivery. I received my shipment in less than a week. I didn’t experience any issues or problems with my purchase.
By Andrew
I received the equipment promptly. Customer service responded immediately to a question I had and the sleep coach was very helpful
By Jonathan P.
Fast shipment and great communication
By Marv S.
The service you contract out to was not so helpful. I was told the tubing I use for my airsense worked on airmini and I called to double check but first person didn't know answer and said someone would call. they never did. I had to keep calling and going thru ridiculous voice mail system until eventually someone did call back who knew answer. Also your website is remarkably unclear on this point.
By julie M.
Response from ResMed Shop· Mar 2, 2022
Hi Julie, My name is Amanda, and I am with the ResMed Shop Customer Support Team. Thank you for taking the time to leave us a review. We understand your frustration and apologize for any trouble this may have caused. I have reached out to our Customer Advocates and they will be contacting you shortly. If there's anything else we can do for you, please don't hesitate to reach out.