great product and service
great product and service
By David N.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
1,064 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
great product and service
By David N.
very inconvience to purchase
By Seunghan K.
Response from ResMed Shop· Mar 23, 2022
Hi Seunghan, My name is Amanda, and I am with the ResMed Shop Customer Support Team. Thank you for taking the time to leave us a review. We understand your frustration and apologize for any trouble this may have caused. I will have someone contact you over the phone shortly to follow-up. If there's anything else we can do for you, please don't hesitate to reach out.
I received the mini from you but the pressure on my larger machine is about 4.0 and this one is 5. How do I turn it down.
By Barry S.
Great customer service. Helpful, answered all my questions and very friendly.
By Theresa Bone Z.
I’m really impress how my order was processed quickly. Also answered all my questions regarding my Resmed product.
By rosa A.
You were responsive and helpful on the phone when you answered but unresponsive to emails. Overall positive experience.
By Suhail
It’s saids my order has shipped and I still haven’t received it!
By Nora P.
Response from ResMed Shop· Mar 21, 2022
Hi Nora, My name is Amanda, and I am with the ResMed Shop Customer Support Team. Thank you for taking the time to leave us a review. We understand your frustration and apologize for any trouble this may have caused. I will have someone contact you over the phone shortly to follow-up. If there's anything else we can do for you, please don't hesitate to reach out.
Customer service was excellent, Tammy was able to help me with all my questions. Shipping was very quick. Thank you
By Satisfied C.