Quick Response
They were quickly responsive to refunding me for the damaged packaging and product. I supplied photos, of course. And, the merchant quickly made a new product so i would have it in time for event.
By Dawn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
108 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shipped provides a modern way to track your orders, resolve shipment issues and more
Shipped (shippedapp.co) has 108 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
108 approved reviews, newest moderated first
They were quickly responsive to refunding me for the damaged packaging and product. I supplied photos, of course. And, the merchant quickly made a new product so i would have it in time for event.
By Dawn
Quick resolution.
By Dare
Customer service was over and beyond my expectations
By RFante
fixed my issue I had insurance on a package that never got to my home, I got the refund but still disappointed with the app.
By Ezequiel C.
Response from Shipped· Feb 28, 2023
Hi Caleb, we received the shipment issue on February 21, 2023 and it was resolved within the hour. A refund of $144.70 was processed back to your original payment method. It would be great if you can share your experience of the app by sending us feedback to [email protected] so we can improve our services.
Highly recommend this company. I ordered a replacement part, wire frame, for my airdog X3, and added this insurance. The item arrived damaged. I filed a claim and attached 3 images. New item arrived in a few days. Easy and hassle free process. The item was &69, and the insurance fee was like $0.79. Peace of mind for your shipping.
By TUONG T.
With all of the crazy delivery issues, items delivered to the wrong address, porch pirates and delivery people who take the package after the take a photo of having delivered it, this is a great option.
By Michael B.
They really responded very fast, once I informed them about the defective product I received, they contacted me back and said they would replace it immediately and ship out in one business day, and I received a brand new product with in a couple of days, I was very pleased with there friendly and fast response.
By Jimmy L.
Good , good good
By customer