Ship.com is always there to answer…
Ship.com is always there to answer questions as I need! I can’t imagine ever using anyone else for my shipping needs. Everything is so user friendly and I know I’m getting the best rates!
By Meghan E.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ship.com is shipping software for online sellers. We are not affiliated with Shipt (shipt.com), the same-day delivery and grocery shopping app — if that's what you're looking for, you're in the wrong place.Shipping Made Simple. Growth Made Smarter. Ship.com is a shipping platform built for online businesses selling on Shopify, eBay, Walmart, TikTok and other online stores. More than 10,000 businesses already use it to connect their store, print labels in a few clicks, and get orders out the door without the manual back-and-forth of comparing rates and re-entering addresses. UPS and USPS rates are discounted up to 89%, so shipping costs don't eat into your margin as you grow.Our newest addition is Ship AI, a proactive AI shipping manager that scans incoming orders, recommends shipping decisions, and gets them ready to ship before you even open your queue — while keeping approval over anything that spends money in your hands. It's built specifically for shipping, not bolted on as a general-purpose chatbot.Ship.com is built around more than just getting a package out the door. Built-in rewards and email marketing tools help you turn a one-time buyer into a repeat customer, and free pickup means one less trip standing in a carrier line. Commit annually and lock in 25% off, or start with a free trial — no credit card required, and no demo required either, because you'll see the difference from your first shipment.Ship.com was founded by someone who spent 20+ years building shipping and logistics software, including founding Webgistix before its acquisition by Rakuten. That background shows up in how support works here: when you need help, a real person walks you through it. It's part of why sellers consistently rate Ship.com highly on Trustpilot.
Ship.com (ship.com) has 419 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
419 approved reviews, newest moderated first
Ship.com is always there to answer questions as I need! I can’t imagine ever using anyone else for my shipping needs. Everything is so user friendly and I know I’m getting the best rates!
By Meghan E.
I’ve been using Ship.com for a while now and have never had a bad experience. My customers info imports automatically and makes shipping super easy. I use the site on the browser on my phone and it’s super simple to create and print labels.
By Debra J.
We have used your service for 4 years or more give or take and love it!!
By Angela Streit LulaRoe A.
Ship.com is very easy and user friendly to navigate. The team is also very helpful and fast at getting back to you with questions you have.
By Anonymous
Ship.com makes it incredibly easy and affordable to do shipping for my small business and being able to email all my customers makes everything so convenient whenever I need to let them know about new collections or when I’ll be going live
By Charlott S.
Ship.com has been a wonderful service for my shipping needs. It’s very easy to use and has shipping calculations right at your fingertips. Definitely would recommend to make your shipping for you business run more smoothly
By Katie L.
Ship.com is seriously so easy to use for my business and makes life so simple. They're the only ones I trust with my customers orders!!
By Brooke F.
Perfect for my small business shipping, easy to use
By Leigh M.