Easy to Use
This program easily integrates with my Direct Sale company to show all my outgoing packages that need shipping. It has an easy to use interface and the prices are below USPS rates.
By Martha Carey T.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
419 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ship.com is shipping software for online sellers. We are not affiliated with Shipt (shipt.com), the same-day delivery and grocery shopping app — if that's what you're looking for, you're in the wrong place.Shipping Made Simple. Growth Made Smarter. Ship.com is a shipping platform built for online businesses selling on Shopify, eBay, Walmart, TikTok and other online stores. More than 10,000 businesses already use it to connect their store, print labels in a few clicks, and get orders out the door without the manual back-and-forth of comparing rates and re-entering addresses. UPS and USPS rates are discounted up to 89%, so shipping costs don't eat into your margin as you grow.Our newest addition is Ship AI, a proactive AI shipping manager that scans incoming orders, recommends shipping decisions, and gets them ready to ship before you even open your queue — while keeping approval over anything that spends money in your hands. It's built specifically for shipping, not bolted on as a general-purpose chatbot.Ship.com is built around more than just getting a package out the door. Built-in rewards and email marketing tools help you turn a one-time buyer into a repeat customer, and free pickup means one less trip standing in a carrier line. Commit annually and lock in 25% off, or start with a free trial — no credit card required, and no demo required either, because you'll see the difference from your first shipment.Ship.com was founded by someone who spent 20+ years building shipping and logistics software, including founding Webgistix before its acquisition by Rakuten. That background shows up in how support works here: when you need help, a real person walks you through it. It's part of why sellers consistently rate Ship.com highly on Trustpilot.
Ship.com (ship.com) has 419 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
419 approved reviews, newest moderated first
This program easily integrates with my Direct Sale company to show all my outgoing packages that need shipping. It has an easy to use interface and the prices are below USPS rates.
By Martha Carey T.
Ship.com formerly Zensales is the best! The small fee to use this program is totally worth it. I love that my csv loads to it and with just a few clicks I can print a label and have my packages out the door. As for customer service they are top of the line! I have emailed them Multiple times and received a email back within a decent time frame and they make sure they take care of everything. I highly recommend ship.com for all your shipping needs you won’t be disappointed.
By Priscilla H.
I use Ship.com for my makeup business. It helps me organize my invoices, customers, and shipping - all in one place!
By Kim
I am a small business and I LOVE ship.com!!!! I love how it syncs my orders and is so user friendly!!!! I print my labels right from the comfort of my own home and don't have to wait in any lines at the post office, its so convenient!!!! Well worth the price to avoid the hassles of the lines!!!
By tina J.
Been using Ship.com for years With my business! Super happy and just so easy to use!!!
By Amy K.
The site is easy to use and takes the stress of shipping for my small business away. It helps me save time and money from being able to pay for shipping from the comfort of my home.
By Jeni B.
Ship.com is very easy to use. It helps me ship Senegence orders to my customers and organize addresses and mail outs for my small business.
By Julie P.
They have always been so helpful and customer is top notch! Always recommend to business owners
By Jennefer R.